Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jamilatah Lusambu Nafuna

Sales officer
Dubai ,Dubai Marian

Summary

Sales Officer with strong background providing team leadership, creating brand vision a strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction. Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.

Overview

7
years of professional experience
4
Certification

Work History

Portofino Food
Dubai

Sales Officer
03.2023 - Current

Job overview

  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.

Accor Hotels
Doha

Waitress
01.2022 - 12.2022

Job overview

  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Crown Palace Hotel And Suits
Ajman

Hostess
02.2020 - 11.2021

Job overview

  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.

Deira Hotel
Dubai

Waitress
03.2017 - 12.2019

Job overview

  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Kampala Casino
Kampala

Bar Attendant
01.2014 - 11.2015

Job overview

  • Checked ID cards and verified bar guests were of legal age.
  • Restocked ice, condiments, and snacks.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Bussed bottles and glassware to maintain clean bar area.

Education

YMCA
Uganda

Uganda Advanced Certificate Of Education from Hotel And Food Beverages Management
01.2014

University Overview

Skills

  • Database Management
  • Quality Assurance Understanding
  • Goals and Performance
  • Public Speaking

Certification

  • Licensed sales and marketing -
  • CPSP - Certified Professional Sales Person

Timeline

Sales Officer
Portofino Food
03.2023 - Current
Waitress
Accor Hotels
01.2022 - 12.2022
Hostess
Crown Palace Hotel And Suits
02.2020 - 11.2021
Waitress
Deira Hotel
03.2017 - 12.2019
Bar Attendant
Kampala Casino
01.2014 - 11.2015
YMCA
Uganda Advanced Certificate Of Education from Hotel And Food Beverages Management
Jamilatah Lusambu NafunaSales officer