Jean-Pierre TENNANT
Dubai,UAE
Summary
Well-travelled, experienced and passionate hotelier with 12 years in the industry across Mauritius, Switzerland, California, the Caribbean, Maldives, luxury yachts and the UAE. Lead teams with enthusiasm and sincerity towards creating unique, customized and memorable guests' experiences.
- Service and guest oriented: versatile and strong positive interpersonal skills;
- Team culture: invested, reliable, thoughtful and belief in development;
- Analytical and problem solver: methodical with a reflection on the past, to act in the present and plan for the future;
- Goal oriented: involved, adaptable, flexible and perseverant. Create, visualize and project clear objectives;
- Ambitious: targeting hotel general management.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assistant Director of Food And Beverage
InterContinental Hotels & Resorts
Fujairah Emirate
01.2024 - Current
- Promoted to Assistant Director of Food and Beverage
- Launched additional outlet to portfolio (Beach Bar).
- Forecasted sales trends to plan team resourcing.
- Analysed data and information to identify issues and create tailored solutions.
Food and Beverage Manager
InterContinental Hotels & Resorts
Fujairah Emirate
09.2022 - 12.2023
- In charge of F&B Service Operation of multi-outlet organization including in-room dining, pool service and banquets (corporate, Indian weddings) with 65 colleagues.
- Delivered high-quality results with respect to budget and timeframe targets.
- Prepared 2024 Budget.
- Identified and maximised upselling opportunities to increase sales and profits.
- Consistently displayed energy and enthusiasm.
Executive Assistant Manager
Constance Hotels & Resorts (LHW)
Halaveli, Maldives
08.2021 - 08.2022
- Promoted to Executive Assistant Manager, part of Executive Committee in Leading Hotel of the World property.
- Embraced management of team consisting of 250+ colleagues from 20+ nationalities.
- Assisted resort's General Manager with focus on culinary, wellness and quality areas. Responsible for global operational management in his absence.
- Conducted appraisals of 4 direct report HODs.
- Ensured LRA & LQA standards were maintained throughout departments.
Food and Beverage Manager
Constance Hotels & Resorts (LHW)
Halaveli, Maldives
08.2018 - 08.2021
- Managed food and beverage operations of 4 restaurants, 2 bars, in-villa dining, pool & beach service and events with a team of 55 colleagues.
- Collaborated with the Executive Chef to provide seamless food service and provided feedback on same.
- Led the team to deliver outstanding exclusive personalized hospitality service within the prestigious resort part of Leading Hotel of the World.
Assistant Food Beverage Manager
Fairmont Grand Del Mar
San Diego, California, USA
05.2017 - 05.2018
- Managed staff of 53 at luxury pools, café, private bar and in-room dining.
- Catered personalized events and accommodated high profile guests.
- Hired and trained employees.
- Maximized profitability.
Assistant Food and Beverage Manager
Southern Cross Hotels Mauritius
Pointe Jérôme, Mauritius
07.2016 - 01.2017
- Directed team of 8 outlet managers 66 colleagues at Preskil Beach Resort: 3 restaurants, bar, beach and in-room dining.
Restaurant Manager
Jade Mountain Resort
Soufrière, Saint Lucia
02.2015 - 03.2016
- Managed staff of 21 in fine dining restaurant of #1 award-winning resort in the Caribbean (Condé Nast), Jade Mountain boutique resort.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Assistant Restaurant Manager
Fairmont Grand Del Mar
La Jolla, California, USA
06.2014 - 01.2015
- Managed staff of 15 at Bijou La Jolla, satellite fine dining bistro of The Grand Del Mar
- Co-managed transition of Amaya La Jolla to Bijou French bistro, ensuring thorough rebranding and change in concept.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assistant Restaurant Manager
Fairmont Grand Del Mar
La Jolla, California, USA
01.2014 - 06.2014
- Managed staff of 15 at Amaya La Jolla, satellite fine dining restaurant of The Grand Del Mar.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Waiter
Seabourn Cruise Line
03.2013 - 08.2013
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards whilst ensuring safety of passengers onboard.
- Practiced healthy and safety measures to comply with international regulations such as USPH standards.
Food and Beverage Division Management Trainee
The Grand Del Mar
San Diego, California, USA
04.2011 - 03.2012
- Supervised food and beverage outlets: restaurants, pool bars and Lobby Lounge in luxury palazzo.
- Drafted documents and reports for management review.
Food and Beverage Trainee
Swissôtel Hotels & Resorts
Geneva, Switzerland
02.2010 - 07.2010
- Trained in banqueting, restaurant and room service operations and acquired exposition to multinational-brand city hotel.
Food and Beverage Supervisor
Beachcomber Hotels, Paradis Hotel & Golf Club
Le Morne, Mauritius
02.2009 - 03.2009
- Managed hotel's food and beverage operational equipment store.
- Gave direction for correct storage and disposal of food in line with company policies and procedures.
Food and Beverage Management Trainee
Beachcomber Hotels, Paradis Hotel & Golf Club, Sha
Le Morne & Plaine Magnen, Mauritius
02.2007 - 01.2009
- Worked in various departments including F&B, Rooms, and Accounting.
- Exceeded expectations and demonstrated potential for future success.
Golf Club House Supervisor
Beachcomber Hotels, Paradis Hotel & Golf Club
Le Morne, Mauritius
10.2006 - 02.2007
- Supervised team of 11 and organized golf competitions.
Sport Trainee
Beachcomber Hotels, Paradis Hotel & Golf Club
Le Morne, Mauritius
11.2005 - 12.2005
- Trained within water sports team.
Education
Bachelor of Science (BSc) - International Hotel and Tourism Management
University of Ulster
Switzerland 09.2009 - 06.2012
Bachelor of Arts (BA) - Hotel and Events Management
HTMi Hotel And Tourism Management Institute Switzerland
Switzerland 09.2009 - 06.2012
Effective Leadership Skills Course - Leadership Skills
Beachcomber Training Academy
Mauritius 01.2008 - 12.2008
Skills
- Luxury Hospitality
- Personalized Food & Beverage experience delivery
- Deductive reasoning ability
- Engaging leadership style
- Detail and people-orientated
- Administration knowledge
- Customer service experience
- Passionate and Energetic
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Certification
- Leading through Problem Solving and Decision Making
- The First Steps in Negotiating
- Leadership Insights on Being Accountable
- Expert Insights on Leading with Emotional Intelligence
- The Collaborative Leader
Languages
English
Native
French
Native
Spanish
Fluent
Custom
- Colleague of the month
- Ambassador award
Personal Information
Title: Energetic & Passionate Hotelier | Aspiring GM
Accomplishments
- Ambassador Award - HTMi 2012)
- Colleague of the month - Fairmont Grand Del Mar (2011)
Article Publications
- Ile Maurice Tourisme - Talents Mauriciens - Issue 11 - 2021
- Hotelier Maldives - Volume 6 - Issue 46 - 2020
Timeline
Assistant Director of Food And Beverage
InterContinental Hotels & Resorts
01.2024 - Current
Food and Beverage Manager
InterContinental Hotels & Resorts
09.2022 - 12.2023
Executive Assistant Manager
Constance Hotels & Resorts (LHW)
08.2021 - 08.2022
Food and Beverage Manager
Constance Hotels & Resorts (LHW)
08.2018 - 08.2021
Assistant Food Beverage Manager
Fairmont Grand Del Mar
05.2017 - 05.2018
Assistant Food and Beverage Manager
Southern Cross Hotels Mauritius
07.2016 - 01.2017
Restaurant Manager
Jade Mountain Resort
02.2015 - 03.2016
Assistant Restaurant Manager
Fairmont Grand Del Mar
06.2014 - 01.2015
Assistant Restaurant Manager
Fairmont Grand Del Mar
01.2014 - 06.2014
Waiter
Seabourn Cruise Line
03.2013 - 08.2013
Food and Beverage Division Management Trainee
The Grand Del Mar
04.2011 - 03.2012
Food and Beverage Trainee
Swissôtel Hotels & Resorts
02.2010 - 07.2010
Bachelor of Science (BSc) - International Hotel and Tourism Management
University of Ulster
09.2009 - 06.2012
Bachelor of Arts (BA) - Hotel and Events Management
HTMi Hotel And Tourism Management Institute Switzerland
09.2009 - 06.2012
Food and Beverage Supervisor
Beachcomber Hotels, Paradis Hotel & Golf Club
02.2009 - 03.2009
Effective Leadership Skills Course - Leadership Skills
Beachcomber Training Academy
01.2008 - 12.2008
Food and Beverage Management Trainee
Beachcomber Hotels, Paradis Hotel & Golf Club, Sha
02.2007 - 01.2009
Golf Club House Supervisor
Beachcomber Hotels, Paradis Hotel & Golf Club
10.2006 - 02.2007
Sport Trainee
Beachcomber Hotels, Paradis Hotel & Golf Club
11.2005 - 12.2005
- Leading through Problem Solving and Decision Making
- The First Steps in Negotiating
- Leadership Insights on Being Accountable
- Expert Insights on Leading with Emotional Intelligence
- The Collaborative Leader
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