JEFFIN FRANK

• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Delivered services to customer locations within specific timeframes.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Created plans and communicated deadlines to complete projects on time.
• Increased customer satisfaction by resolving issues.
• Prepared variety of different written communications, reports and documents.
• Identified issues, analyzed information and provided solutions to problems.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Used coordination and planning skills to achieve results according to schedule.
• Worked with customers to understand needs and provide excellent service.

• Implement Quality Management in the project as per client standards and requirements
• Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
• Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
• Supported quality team members during corrective action updates.
• Inspection and coordination of electrical activities with client representatives and third party vendors
• Project Quality Management System documentation
• Preparing lesson learnt log, Internal Pro-active Inspection reports, Issuing Non conformance reports, and Client NCR closeout coordination
• Preparing ITP’s for the project, Issuing RFI’s as per ITP.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Presented technical and diagnostic results, detailing problematic factors and possible remediation efforts.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Developed traceability documentation to aid in investigating faults and defects.

• Inspection and coordination of electrical activities with client representatives and third party vendors
• Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
• Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
• Supported quality team members during corrective action updates.
• Adhered to federal guidelines for quality control inspection.
• Project Quality Management System documentation
• Preparing lesson learnt log, Internal Pro-active Inspection reports, Issuing Non conformance reports, and Client NCR closeout coordination
• Preparing ITP’s for the project, Issuing RFI’s as per ITP.
• Prepared reports on recorded performance metrics of inward stores material inspection , highlighting unacceptable deviations.

• Jubail Engineering college, Industrial city-2.
• Reviewed and approved quality requirements for purchase orders and engineering specifications to meet contract compliance.
• Devised and implemented best quality practices and processes for product development.
• Designed and developed forms and instructions to evaluate, assess and report quality standards and data.
• Maintained electronic copies of records in Oracle to document completed inspections.
• Prepared, documented and executed detailed test plans, test cases and defect reports.
• Performed and coordinated QC inspections and determined quality assurance testing models of raw materials and finished products.
• Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
• Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.

• Documented findings and generated reports with data and recommendations.
• Proposed and implemented improvements to reduce errors and rejected items.
• Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
• Monitored performance and generated reports detailing quality of product and defect rates.
• Operated, calibrated and maintained testing equipment.
• Inspected products, components and materials for defects and compliance with tolerance standards.
• Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
• Monitored production processes to gain understanding of problematic steps and rectify issues.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Worked flexible hours across night, weekend and holiday shifts.

• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.