Summary
Overview
Work history
Education
Skills
Websites
Certification
REFERENCES
Timeline
Generic

Jennifer Andoyo Magarao

Abu Dhabi,AZ

Summary

Accomplished HR and Compliance professional with extensive expertise in HR operations, UAE labour law compliance, and employee administration. Demonstrates proficiency in onboarding and offboarding processes, benefits and leave administration, payroll coordination, and disciplinary actions. Skilled in facilities management support, vendor negotiation, cost control, and budget monitoring. Adept at utilising SAP Software, Microsoft Dynamics 365, and Aladdin Software to enhance operational efficiency. Committed to fostering a compliant and productive work environment while driving cross-functional coordination and management reporting.

Overview

12
12
years of professional experience
4052
4052
years of post-secondary education
1
1
Certification

Work history

Senior HR & Admin Officer

Roots Land for General Maintenance LLC
Abu Dhabi, United Arab Emirates
2020.01 - 2026.04
  • Manage end-to-end HR and administrative operations, supporting facilities, workforce administration, and compliance requirements.
  • Maintain accurate HR, financial, and operational records, ensuring timely processing of invoices, payments, payroll coordination, and reports.
  • Ensure compliance with UAE labor laws, company policies, and regulatory requirements through audits and policy monitoring.
  • Coordinate employee onboarding, background checks, reference verification, promotions, and role changes.
  • Draft, review, and update HR policies, SOPs, and employee handbook to reduce compliance risks.
  • Support employee relations, disciplinary actions, and grievance handling in coordination with management.
  • Coordinate vendor services, negotiate contracts, and monitor SLAs to achieve cost savings and service efficiency.
  • Act as liaison between departments, enhancing communication and operational coordination.
  • Support strategic planning initiatives and organizational change programs through effective employee communication.
  • Supervise and train administrative staff, ensuring adherence to procedures and performance standards.
  • Handled confidential documents with utmost care; ensured data security at all times.

FM Administrator

Khidmah LLC
UAE
2018.01 - 2020.01
  • Provided administrative and HR support to facilities management operations across multiple sites.
  • Maintained confidential personnel records and updated internal databases in compliance with company policies.
  • Coordinated office administration, inventory management, and vendor communications.
  • Supervised administrative staff and supported cross-departmental coordination to ensure smooth operations.
  • Acted as point of contact between departments, improving workflow efficiency and communication.

FM Administrator Assistance

Khidmah LLC
UAE
2014.01 - 2018.01
  • Supported facilities and administrative operations through documentation, reporting, and coordination.
  • Managed calls, service requests, and internal communications.
  • Maintained accurate records while ensuring confidentiality and data protection.
  • Assisted management with project coordination, scheduling, and progress tracking.
  • Improved record keeping system with attention to detail and thoroughness.

Education

OTHM Level 3 Diploma - Health & Social Care

NEWTON TRAINING CENTER
ABU DHABI

IFMA Exam Preparation – Certified Facility Manager (CFM) -

QUADRAPLUS PROFESSIONAL MANAGEMENT TRAINING INSTITUTE
Abu Dhabi

International Professional Diploma - HR & Administration

FILIPINO INSTITUTE
ABU DHABI

International Professional Diploma - Business Management

FILIPINO INSTITUTE
ABU DHABI

Certificate - Reception & Office Administration with Distinction

FILIPINO INSTITUTE
ABU DHABI

Skills

  • HR Operations & Administration
  • UAE Labor Law Compliance
  • Facilities & Administration
  • Vendor & Contractor Management
  • Cross-Functional Coordination
  • RP Systems: SAP (PM – Plant Maintenance, MM – Materials Management, HR – Employee & Admin Management) and Aladdin SGE
  • CRM & Business Management: Microsoft Dynamics 365
  • Regulatory compliance
  • Policy and procedure modification
  • Data protection compliance
  • Employee records management
  • Staff scheduling
  • Building maintenance coordination
  • Proposal writing
  • Legal document preparation
  • Document processing

Certification

  • Basic - Understanding Color Coding | Online | BICS Training 2026
  • Basic - Understanding PPE | Online | BICS Training 2026
  • Certificate of Petrifaction in Digital Marketing and Workshop 2026
  • IFMA Exam Preparation – Certified Facility Manager (CFM)|QUADRAPLUS PROFESSIONAL MANAGEMENT TRAINING INSTITUTE 2025

REFERENCES

Upon request

Timeline

Senior HR & Admin Officer

Roots Land for General Maintenance LLC
2020.01 - 2026.04

FM Administrator

Khidmah LLC
2018.01 - 2020.01

FM Administrator Assistance

Khidmah LLC
2014.01 - 2018.01

International Professional Diploma - HR & Administration

FILIPINO INSTITUTE

International Professional Diploma - Business Management

FILIPINO INSTITUTE

Certificate - Reception & Office Administration with Distinction

FILIPINO INSTITUTE

OTHM Level 3 Diploma - Health & Social Care

NEWTON TRAINING CENTER

IFMA Exam Preparation – Certified Facility Manager (CFM) -

QUADRAPLUS PROFESSIONAL MANAGEMENT TRAINING INSTITUTE
Jennifer Andoyo Magarao