John Arjie C. Obcial
Dubai
Summary
Accomplished Sales Executive with more than 10 years of experience. Hardworking and passionate. Successful at managing multiple priorities with a positive attitude. Well-versed in product merchandising, inventory management, processing accurate sales transactions and providing superior customer service. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Executive and Merchandiser
IHG Industry LLC
10.2023 - Current
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Salesman/ Merchandise /Administrator
The Garden Concept Stores
04.2022 - 10.2023
- Greeted customers and offered assistance with selecting merchandise and completing purchases.
- Provided exceptional customer service by promptly responding to inquiries and resolving issues.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Preparing LPO (Local Purchase Order)
- Negotiated price with suppliers and discussing payment terms
- Making sure the display is ready and stocks are enough
- Reporting discrepancies and problems to the supervisor
- Attending daily meetings with direct managers and supervisors.
Salesman and Merchandiser
Dubai Garden Center, Dessert Group of Companies
04.2009 - 04.2020
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Giving advice and guidance on product selection
- Arranging displays in an organized manner, and attaching price tags to every product
- Keeping up to date with special promotions and putting up displays
- Provided exceptional customer service by promptly responding to inquiries and resolving issues.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Coffee Shop/Restaurant Attendant
Northwinds Café
11.2006 - 11.2009
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed cash transactions accurately, ensuring proper handling of payments and change for customers.
- Handled special requests from guests with empathy and understanding, leading to increased customer loyalty.
- Conducted regular inventory checks, maintaining appropriate stock levels for efficient restaurant operations.
- Adhered to strict hygiene standards when preparing food items, maintaining optimal cleanliness throughout the establishment.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
University College Level -
University of the Visayas
Cebu City, PhilippinesSkills
- Goals and Performance
- Product Promotions
- Payment Processing
- Store Organization
- Retail Merchandising
- Inventory Management
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Exceeding Customer Expectations
- Time Management
- Active Listening
Certification
Valid UAE Driver's License
Date of Birth
July 19, 1986
Timeline
Sales Executive and Merchandiser
IHG Industry LLC
10.2023 - Current
Salesman/ Merchandise /Administrator
The Garden Concept Stores
04.2022 - 10.2023
Salesman and Merchandiser
Dubai Garden Center, Dessert Group of Companies
04.2009 - 04.2020
Coffee Shop/Restaurant Attendant
Northwinds Café
11.2006 - 11.2009
University College Level -
University of the Visayas
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