Dynamic and results-oriented professional seeking to contribute to an organization that fosters a challenging and rewarding work environment. Committed to continuous skill enhancement and personal growth while actively engaging in opportunities for learning and development. Eager to leverage expertise to drive organizational success and innovation. Passionate about collaborating with teams to achieve shared goals and elevate overall performance.
Overview
19
19
years of professional experience
4
4
Languages
Work History
General Manager
Firm Zone Businessmen Services L.L.C
02.2024 - Current
Company Overview: Firm Zone Businessmen Services L.L.C, known as Firmz, offers services to help start and run businesses in the UAE. They help with the whole process, including picking the right business type and handling technical, administrative, and financial details. Firmz specializes in providing customized business establishment services in the UAE, catering to both individual entrepreneurs and corporate entities. Our team, comprised of dedicated professionals, is committed to guiding you through the entire process of setting up your company, branch, or subsidiary in the UAE
Develop and implement the company’s strategic plans and objectives.
Align departmental goals with overall business vision.
Manage and mentor a team of 20 sales agents.
Foster a collaborative, motivated, and high-performance sales environment.
Set and monitor sales targets, KPIs, and performance metrics for the team.
Manage budgets, forecasts, and financial reports.
Ensure profitability and sustainable growth.
Streamlined sales operations, reducing process turnaround time and increasing efficiency.
Key contributor to acquiring new clients and expanding market presence.
Represent the company in meetings, negotiations, and industry events & Maintain strong relationships with clients, partners, and vendors.
Achievements/Tasks
Head Of Business Setup Divisoin
A & A ASSOCIATE LLC
02.2021 - Current
Company Overview: A&A Associate LLC , an UAE-based management consultancy that provides Financial Management Advisory, Corporate Finance, Business Consultancy, Business Plan, Feasibility Study, Company Formation, PRO Services, Tax Residency Certificates, Offshore Registration, VAT Compliant Accounting Services, Audit Services, and Liquidation Services.
Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
Achieving growth and hitting sales targets by successfully managing the sales team & Presenting business or marketing opportunities to company executives and management.
Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
Identify emerging markets and market shifts while being fully aware of new products and competition status and Present sales, revenue and expenses reports and realistic forecasts to the management team & Presenting business or marketing opportunities to company executives and management.
Achievements/Tasks
Business Setup Manager
Decisive Zone
08.2022 - 02.2024
Company Overview: Decisive Zone is a leading UAE Company Formation, Business Services and Residency Specialist with offices in Dubai and Mumbai
Successfully led a team of 6 members, ensuring consistent achievement of monthly revenue targets.
Increased team efficiency by implementing CRM tracking and streamlined processes, reducing lead response time
Maintained a conversion rate, contributing significantly to company growth in the business setup segment.
Developed and executed training programs that improved team performance and product knowledge.
Conducted sales strategy meetings, set targets, and tracked KPIs to ensure goal alignment.
Achievements/Tasks
Operations & Sales Head
Varal Consultancy DMCC
02.2018 - 11.2020
Company Overview: Varal Consultancy Dmcc offer innovative solutions for business registration including nominee and related services in the UAE and other jurisdictions.
Reach entrepreneurs and individuals around the world through the web and efficiently convert them and helping them to incorporate companies in Dubai and other emirates.
Develop and promote weekly, monthly and quarterly sales objectives by Assessing costs, competition, and supply and demand to identify selling prices.
Manage sales cycle; prospecting to close then transition to account manager & provide Consultative and solution-based selling; Articulating the value proposition of solutions and products
Keep well-informed of industry trends, technological and process changes, new developments, services, etc.
Achievements/Tasks
Marketing & Sales Manager
Siddhivinayak Developers
06.2012 - 03.2017
Company Overview: Siddhivinayak Developers is Baroda based Developers & Land Procurement Co. specializing in facilitating land Aggregation, Acquisition, Development & Investment
Working as Asst. Marketing & Sales Manager Flats & Shops, assigned to improve and maintain sales of projects - commercial and residential.
Branding of Current and New Launching Projects. Build Network with the Real Estate Consultants and seek opportunities for joint venture, joint development and redevelopment proposals for the company
Assess potential development sites in the geographic area.
Achievements/Tasks
Lead Advisor (Retention Campaign Team)
Hutchison 3 Global Services private limited.
01.2007 - 06.2012
Company Overview: Hutchison 3G, branded as Three or 3, is a brand name under which several UMTS-based mobile phone networks in United Kingdom
Retention's - Chat
Retaining customers who have already requested for the cancellation of service.
Convincing customers to be on same contract and keeping the cost subsidy in place
Mentoring a team of junior Sales Advisors.
Assisting the new joiners in accomplishing all service levels.
Retention's - E-Mail
Interacting with Platinum Customers through E-mail.
Retaining customers & solving almost each and every query through E-Mail.
Follow-up with the customers to make sure the query is resolved within the SLA
Liaise with OFCOM regulatory and resolve customer’s query on Priority
Retention's - Calls
Selling of 3G phone contract to the customer’s in UK
Updating all the interactions with clients on the CRM tool.
Retaining existing customers who are planning to change the network