K ARVIND KUMAR
Abu Dhabi,UAE
Summary
A highly skilled professional with expertise in time management, technical writing, and project management. Demonstrates leadership qualifications and exceptional communication and liaising abilities. Proficient in understanding project lifecycles, decision-making, risk assessment, and procurement procedures. Experienced in training staff on processes, database management, and Warehouse Management System operations.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Operations coordinator
Dulsco
Abu Dhabi, UAE
03.2022 - Current
- Managed management reporting, daily deployment data, and driver performance metrics.
- Cultivated a culture of operational excellence and enhanced business performance.
- Established and enforced quality control measures to meet project expectations.
- Integrated automation tools to streamline repetitive tasks and minimise manual workload.
- Facilitated interdepartmental collaboration to exchange ideas and foster innovation.
- Adhered to Standard Operating Procedures and achieved operational SLA and commercial KPIs.
- Maintained data integrity and accuracy as part of dedicated Operations team.
- Liaised with internal stakeholders in finance, payroll, demand planning, recruitment, transport, accommodation, and HR services.
Air cargo operations supervisor
Dulsco
Abu Dhabi, UAE
04.2016 - 02.2022
- Planned and organised flights based on cargo loads and aircraft types.
- Supervised cargo operations to ensure safety and efficiency, eliminating discrepancies.
- Prepared reports and addressed queries related to mishandling and discrepancies promptly.
- Trained cargo agents across multiple areas to enhance operational efficiency.
- Resolved customer queries promptly, achieving high levels of customer satisfaction.
- Followed industry trends, staying ahead in the competitive market.
- Cooperated with airline representatives for proper coordination of flight schedules.
- Enhanced safety with strict adherence to aviation regulations during cargo handling.
- Managed logistics, ensuring smooth flow of operations.
- Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.
- Maintained employee rosters for various clients across different locations.
Education
Bachelor of Engineering - Avaition
JNTU
INDIA 04.2008 - 04.2012
Skills
- Time management proficiency
- Technical writing proficiency
- Project management excellence
- Leadership qualification
- Communication and liaising
- Project lifecycles understanding
- Decision-Making competence
- Risk assessment experience
- Procurement procedures familiarity
- Training staff on processes
- Database management
- Warehouse Management System
Accomplishments
Completed DGR course
Completed IOSH
Core team member of Hermes application launch
Core Member of Oracle system upgradation.
Timeline
Operations coordinator
Dulsco
03.2022 - Current
Air cargo operations supervisor
Dulsco
04.2016 - 02.2022
Bachelor of Engineering - Avaition
JNTU
04.2008 - 04.2012
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