VIBIN RAVINDRAN
ABU DHABI,UAE
Summary
Sales and customer service professional with over 10 years of experience in diverse UAE business environments. Demonstrated success in management and cross-cultural communication, leading to improved customer satisfaction and measurable results. Focused on driving organizational growth through strong interpersonal skills and a results-driven approach.
Overview
20
20
years of professional experience
Work history
Sales Executive
Mezzan Holding Group (Middle East Trading, Unitra International, Khazan Food Stuffs)
2024.10 - 2026.06
- Develop and implement innovative strategies to enhance market presence and achieve business objectives.
- Coordinate with marketing managers to stay updated on project progress and results, ensuring alignment with organizational goals.
- Spearhead public relations initiatives, advertising campaigns, product launches, and sponsorship activities to promote brand visibility.
- Plan, organize, and participate in company-wide events and marketing activities to engage stakeholders and boost brand awareness.
- Analyze marketing reports and sales data to assess performance metrics and drive decision-making.
- Design and execute effective marketing strategies to capture target audiences and enhance customer engagement.
- Monitor market trends, study customer behavior, and identify growth opportunities to maintain a competitive edge.
- Major Clients: Carrefour, LuLu, Abu Dhabi coop, spinneys, Grandiose, km, Al maya, AF coop, West zone, Ahliya coop, Select market.
- Region: Abu Dhabi.
SALES EXECUTIVE
KAIRALI GENERAL TRADING & DISTRIBUTION CO(L.L.C)
ABU DHABI
2014.01 - 2022.08
- Formulate new strategies, Planning, Public relations, advertising, product development, event organizing, research and sponsorship.
- Regularly interacts with marketing managers to receive information and updates about progress and results.
- Organizes and attends company-wide and marketing events.
- Evaluates marketing reports and sales data compiled by team.
- Conceiving and developing efficient and intuitive marketing strategies.
- Monitor marketing trends and analyzing customer activities to identify business opportunities.
- Major Clients: B class markets, Gift markets, Wholesalers.
- Region : Abu Dhabi.
Van Sales Representative
KAIRALI GENERAL TRADING & DISTRIBUTION CO (L.L.C)
2008.08 - 2013.12
- Developed strong relationships with customers, understanding their needs and recommending suitable products for enhanced satisfaction.
- Answered incoming calls politely and professionally, following up on enquiries and responding to customer requests.
- Implemented strategic sales plans to meet and exceed monthly targets, demonstrating consistent performance improvement.
- Major Clients: Grocery Stores, Mini markets, Cafeterias.
- Trained new sales representatives in product knowledge, sales techniques, and territory management for team efficiency enhancement.
- Managed daily van sales operations, delivering products directly to customers and increasing sales territory coverage.
- Processed customer orders efficiently, ensuring accurate delivery of goods and services in a timely manner.
- Conducted market research to identify potential new clients and areas for expansion, contributing to company growth.
- Major clints : Mini marts, Grocery stores, Cafeterias.
- Region : Abu Dhabi.
SALES REPRESENTATIVE
SILVER NAIL BUILDING MATERIALS & TRADING CO (L.L.C)
ABU DHABI
2007.07 - 2008.03
Sales Coordinator
SILVER NAIL BUILDING MATERIALS & TRADING.
ABU DHABI
2006.05 - 2007.07
Education
Bachelor of Arts - BA English Language And Literature
CO OPERATIVE COLLAGE (CALICUT UNIVERSITY).
KUNNAMKULAM, THRISSUR, INDIA.Skills
- Value proposition development
- Tactical selling techniques
- Customer relationship management systems
- Market research interpretation
- Knowledge of sales methodologies
- Performance metrics tracking
- Customer relations
- Account management
- Client communication
- New customer prospecting
- Root cause problem-solving
Computer Proficiency
Office autonomous & MS Office concepts (Word, Excel, PowerPoint, Outlook)
Passport Details
Passport No: V7769746
Date of Expiry: 22-08-2031
Visa Status: Employment Visa
Valid Till 01 -10-2026
Bio Data
Marital Status: Married
Driving License: Valid UAE License
Language Known: Malayalam, English, Hindi & Arabic.
Date of Birth: 18-05-1984
Nationality: Indian
Reference
Unni Krishnan +971 52 190 0619 (Sales Supervisor)
Decleration
I hereby declare that the above-mentioned information is true to the best of my knowledge and believe.
Timeline
Sales Executive
Mezzan Holding Group (Middle East Trading, Unitra International, Khazan Food Stuffs)
2024.10 - 2026.06
SALES EXECUTIVE
KAIRALI GENERAL TRADING & DISTRIBUTION CO(L.L.C)
2014.01 - 2022.08
Van Sales Representative
KAIRALI GENERAL TRADING & DISTRIBUTION CO (L.L.C)
2008.08 - 2013.12
SALES REPRESENTATIVE
SILVER NAIL BUILDING MATERIALS & TRADING CO (L.L.C)
2007.07 - 2008.03
Sales Coordinator
SILVER NAIL BUILDING MATERIALS & TRADING.
2006.05 - 2007.07
Bachelor of Arts - BA English Language And Literature
CO OPERATIVE COLLAGE (CALICUT UNIVERSITY).