Kelly Tatsopteu Nkengfack
Dubai,UAE
Summary
HR professional with 5 years of experience in recruitment, employee engagement, and compliance. Specialises in aligning HR strategies with business objectives to improve workforce performance. Passionate about furthering HR expertise through a Master's in Strategic Human Resource Management.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Human resources manager
Marsa Village
Dubai, UAE
2022.10 - Current
- Aligned HR strategies with business goals to drive overall company performance.
- Managed diversity initiatives, fostered inclusive workplace environment.
- Centralised personnel records, made data access easier and quicker.
- Developed company culture with regular staff engagement activities.
- Oversaw redundancy procedures to ensure fairness and legality adherence.
- Negotiated employment contracts to secure fair terms for both parties involved.
- Implemented effective onboarding programme, ensured smooth integration of new hires.
- Collaborated with department managers in workforce planning strategies formulation.
- Enhanced recruitment processes for improved talent acquisition.
- Maintained legal compliance to avoid penalties and sanctions.
- Promoted work-life balance via flexible working hours policy introduction.
- Achieved staff satisfaction by implementing employee development schemes.
- Coordinated training programmes for skills enhancement and career progression opportunities.
- Established efficient payroll system to timely salary disbursement.
- Conducted thorough background checks for safe and compliant hiring practices.
- Streamlined HR procedures, resulted in more organised operations.
- Communicated HR updates to staff, keeping employees operating under consistent framework across organisation.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Devised training programmes for new and existing employees.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Wrote and maintained employee handbook covering company policies and mission statement.
Human resources specialist
Kitopi
Dubai, UAE
2020.11 - 2022.09
- Managed comprehensive benefits packages for increased employee satisfaction and retention.
- Negotiated favourable terms during renewal periods of employee benefits contracts,.
- Alleviated staff workload for improved productivity through effective delegation of tasks.
- Implemented professional development plans, leading to higher staff morale and motivation.
- Facilitated employee training sessions, resulting in enhanced performance levels.
- Conducted exit interviews to gather valuable feedback and insights from departing employees.
- Coordinated internal communication to increase understanding and compliance with HR policies.
- Led initiatives for diversity and inclusion within organisation, contributing greatly towards inclusive work environment,.
- Created effective induction process, ensuring swift integration of new hires into teams.
- Scheduled training sessions to help new hires gain job-specific training.
- Enhanced company culture through implementation of wellness programmes.
- Developed robust systems for record-keeping which significantly reduced paperwork in Human Resources Department.
Secretary
Kamerun Global Multi Services
Limbe, Cameroon
2018.02 - 2020.09
- Created systematic filing system, ease of document retrieval was achieved.
- Provided administrative support for projects; project completion rates improved significantly.
- Facilitated efficient communication by managing correspondence via post and email.
- Scheduled appointments for executive management team.
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Prioritised workload to meet tight deadlines.
- Liaised with other departments to ensure smooth inter-departmental communications.
- Enhanced company communication with accurate minute-taking during meetings.
- Performed data entry tasks; ensured accurate record keeping within company database.
- Streamlined office procedures to increase efficiency.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Addressed inquiries and responded via email or telephone follow-up.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Received and placed telephone calls to clients and prospective clients.
- Maintained accurate and up-to-date databases containing confidential information.
- Documented daily work performed, reporting on incidents and accomplishments to inform management.
- Checked stationery supplies and ordered low-stock items quickly to meet demand.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Scanned and uploaded documents into digital filing system.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
Education
Bachelor of Science - Banking and Finance
Saint Monica University
Cameroon 2014.10 - 2017.10
Skills
- Onboarding process implementation
- Compensation structures designing
- Labour law compliance
- Performance appraisal system design
- Human resources operations
- Training and Development
- Payroll
- Disciplinaries, grievances and tribunals
Languages
English
Fluent
French
Intermediate
Accomplishments
HRME Awards 2025-Nominee for HR Manager of the year_Food and Beverage
Certification
WORKX-CHRM+CHRP-2024
References
References available upon request.
Timeline
Human resources manager
Marsa Village
2022.10 - Current
Human resources specialist
Kitopi
2020.11 - 2022.09
Secretary
Kamerun Global Multi Services
2018.02 - 2020.09
Bachelor of Science - Banking and Finance
Saint Monica University
2014.10 - 2017.10