Khalid Abdikarim Mohamed
Sharjah
Summary
Versatile with expertise in customer service, communication, and problem-solving, complemented by proficiency in social media marketing and digital editing software. Skilled in coding and adept at leveraging technology to enhance operational efficiency. Committed to delivering exceptional results.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Customer services and sales agent
United International Company
Sharjah
03.2024 - 12.2024
- Delivered exceptional service for increased customer loyalty.
- Fostered positive relationships with clients through regular follow-ups and updates.
- Handled complaints professionally, ensured customer contentment at the end of each call interaction.
Online sales and marketing
Al Wasel Pearl General Trading
Dubai
08.2020 - 04.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma - General/Academic Studies
New World American Private School
Sharjah 09.2017 - 06.2020
Skills
- Excellent customer service etiquette
- Communication skills
- Problem-solving
- Social media marketing
- Coding skills
- Digital editing software proficiency
Languages
English
Fluent
Somali
Fluent
Arabic
Fluent
Timeline
Customer services and sales agent
United International Company
03.2024 - 12.2024
Online sales and marketing
Al Wasel Pearl General Trading
08.2020 - 04.2022
High School Diploma - General/Academic Studies
New World American Private School
09.2017 - 06.2020