Khushboo ahad
SRINAGAR J&K,INDIAN
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Customer service executive
Aroon Aviation
Srinagar, india
08.2024 - Current
- Conducted customer surveys to gather feedback on service experience improvement.
- Improved customer satisfaction by addressing and resolving complaints swiftly.
- Balanced multiple tasks simultaneously without compromising on quality of service.
- Performed administrative duties efficiently; this included managing schedules, organising files and drafting correspondence.
- Maintained a clean and organised workspace, contributing to an effective work environment.
Sales executive
Edens resorts & spa
Jammu & kashmir , india
05.2022 - 01.2024
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Identified new business opportunities that enhanced growth potential of the company.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
Education
Bachelor in Science - Science
kashmir university
kashmir 01.2019 - 02.2020
Skills
- Professionalism in contact
- Customer service metrics
- Salesforce platform
- Data entry efficiency
- Salesforce CRM
Languages
English
Fluent
Hindi
Fluent
Affiliations
- Photography
- Painting
- Music
- Hiking
- Reading
References
References available upon request.
Timeline
Customer service executive
Aroon Aviation
08.2024 - Current
Sales executive
Edens resorts & spa
05.2022 - 01.2024
Bachelor in Science - Science
kashmir university
01.2019 - 02.2020