Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Khushboo ahad

Khushboo ahad

SRINAGAR J&K,INDIAN

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Customer service executive

Aroon Aviation
Srinagar, india
08.2024 - Current


  • Conducted customer surveys to gather feedback on service experience improvement.
  • Improved customer satisfaction by addressing and resolving complaints swiftly.
  • Balanced multiple tasks simultaneously without compromising on quality of service.
  • Performed administrative duties efficiently; this included managing schedules, organising files and drafting correspondence.
  • Maintained a clean and organised workspace, contributing to an effective work environment.

Sales executive

Edens resorts & spa
Jammu & kashmir , india
05.2022 - 01.2024
  • Implemented robust CRM systems that improved tracking of sales activities and client interactions.
  • Identified new business opportunities that enhanced growth potential of the company.
  • Boosted sales revenue through aggressive and targeted marketing strategies.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.

Education

Bachelor in Science - Science

kashmir university
kashmir
01.2019 - 02.2020

Skills

  • Professionalism in contact
  • Customer service metrics
  • Salesforce platform
  • Data entry efficiency
  • Salesforce CRM

Languages

English
Fluent
Hindi
Fluent

Affiliations

  • Photography
  • Painting
  • Music
  • Hiking
  • Reading

References

References available upon request.

Timeline

Customer service executive

Aroon Aviation
08.2024 - Current

Sales executive

Edens resorts & spa
05.2022 - 01.2024

Bachelor in Science - Science

kashmir university
01.2019 - 02.2020

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Khushboo ahad