Lakshmi Bais (MBA- HR & Marketing)
Dubai
Summary
MBA (HR & Marketing) professional with 15+ years of progressive experience in Automotive Parts Sales, Sales Management, Business Development, Operations, Administration, and Customer Relationship Management across Automotive, Travel & Tourism, Insurance, and Corporate sectors. Recent experience as a Parts Sales Coordinator & Sales Advisor, handling automotive spare parts inquiries, customer advisory, quotations, order processing, supplier coordination, and sales follow-ups. Proven track record of driving revenue growth, achieving sales targets, leading teams, and enhancing operational efficiency. Skilled in strategic planning, client acquisition, sales coordination, branch operations, and business development, with a strong ability to build lasting customer relationships and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Parts Sales Coordinator
Euro 1 Auto Services LLC
Dubai
07.2026 - Current
- Coordinated customer inquiries, quotations, orders, and sales of automotive spare parts.
- Advised customers on suitable parts based on vehicle model, specifications, and requirements.
- Coordinated with suppliers, warehouse, and sales teams for availability, pricing, and timely delivery.
- Maintained customer follow-ups, sales records, and daily lead reports.
- Supported sales growth through customer relationship management and upselling of related parts.
AGM Sales
SAS Automotives Pvt. Ltd.
Lucknow
01.2019 - 05.2026
- Led Sales, Business Development, and Operations teams to consistently achieve revenue and growth targets.
- Managed branch sales operations and administrative functions.
- Developed and implemented sales strategies to drive business growth.
- Built and maintained strong client relationships, ensuring customer satisfaction and retention.
- Monitored sales performance, prepared reports, and analyzed market trends.
- Coordinated with internal departments to ensure seamless service delivery.
- Mentored and motivated teams to exceed sales objectives and operational goals.
Senior Manager (Business Support)
Pearl International Tours & Travels Ltd.
Lucknow
06.2017 - 12.2018
- Led administrative operations through workforce management, hiring, visa processing, compliance, and process optimization to drive operational efficiency.
Senior Manager (HR and Administration)
RKBK Limited
Lucknow
06.2011 - 05.2017
- Led HR operations encompassing recruitment, payroll, compliance, performance management, and employee relations to align workforce capabilities with organizational growth objectives.
Education
Bachelor of Science - Graduation - Biotechnology
Birla Institute of Management & Research
Gwalior, M.P.MBA - Post Graduation - Human Resource & Marketing
Devi Ahilya Vishwavidyalaya
Indore, M.P.Skills
- Automotive Spare Parts Knowledge
- Parts Identification & Compatibility
- Sales & Customer Relationship Management
- Quotations & Order Processing
- Supplier & Inventory Coordination
- Lead Follow-up & Sales Conversion
- Talent Acquisition
- Employee Engagement
- Performance Monitoring
- Operations Management
- Process Improvement
- Vendor Management
- Branch Administration
- Team Leadership
- Problem Solving
- Communication Skills
- MS Office & Reporting
- Organizational Skills
Accomplishments
- Appreciated for Sales Person of the Year at SAS Hyundai.
- Certified in the South African Tourism Learn South Africa Training Programme VII (2017).
Hobbies
- Portrait Sketching and Fine Art
- Acrylic & Oil Painting
- Art & Craft Design
- Creative Home Décor Styling
- Wall Mural
Languages
- English
- Hindi
- Punjabi
Timeline
Parts Sales Coordinator
Euro 1 Auto Services LLC
07.2026 - Current
AGM Sales
SAS Automotives Pvt. Ltd.
01.2019 - 05.2026
Senior Manager (Business Support)
Pearl International Tours & Travels Ltd.
06.2017 - 12.2018
Senior Manager (HR and Administration)
RKBK Limited
06.2011 - 05.2017
Bachelor of Science - Graduation - Biotechnology
Birla Institute of Management & Research
MBA - Post Graduation - Human Resource & Marketing
Devi Ahilya Vishwavidyalaya