MUGUME NICHOLAS
Dubai,United Arab Emirates
Summary
Accomplished professional with extensive expertise in automotive spare parts identification and quick service operations. Demonstrates proficiency in inventory and stock management, customer service, and workshop coordination. Skilled in parts catalogue systems, spare parts ordering, and automotive aftermarket knowledge. Adept at pricing strategy, supplier liaising, and logistics coordination to maximize invoice value and ensure efficient stock control. Proven ability to lead with motivational leadership while maintaining reliability and punctuality. Career goals include advancing supply chain understanding and enhancing product lifecycle management within the automotive industry.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Parts Advisor – Quick Service/ store keeper
Royal Swiss Auto Service Center
Abu Dhabi, UAE
2024.06 - 2025.03
- Identified and supplied correct automotive parts for technicians in a fast-paced quick service environment.
- Managed spare parts inventory including stock control, receiving, and organizing fast-moving parts.
- Processed parts requests, quotations, and invoices through workshop management systems.
- Coordinated with service advisors and technicians to ensure quick turnaround times for vehicle servicing.
- Maintained accurate records of parts usage and inventory levels.
- Handled customer inquiries regarding parts availability, pricing, and compatibility.
- Ensured proper storage and cataloging of automotive components for efficient retrieval.
- Supported workshop productivity by ensuring minimal delays in parts supply.
- Duration: Approximately 2 Years
Parts Advisor/ Store Keeper
Royal Swiss Auto service center
Dubai, uae
2025.03 - Current
- Monitored market trends for potential changes in pricing strategies.
- Catalogued auto parts for easy retrieval and organisation.
- Placed orders for new stock to meet customer requirements.
- Researched online catalogues for rare part requests from customers.
- Coordinated with technicians to provide necessary vehicle components on time.
- Ensured availability of needed parts by regularly checking inventory levels.
- Communicated effectively with customers to understand their needs better.
- Performed daily stock counts ensuring adequate inventory levels.
- Enhanced customer satisfaction with prompt and accurate service.
- Liaised with suppliers for timely delivery of ordered parts.
- Handled multiple tasks simultaneously, demonstrating excellent organisational skills.
- Streamlined storage system, making parts easier to locate.
- Updated stock systems regularly for reliable inventory information.
- Identified customer parts requirements and provided potential alternatives for hard-to-find parts.
- Stored incoming inventory in correct locations for organised stock access.
- Handled high-volume parts, service and repair enquiries.
- Explained establishment policies to customers and offered advice on selections.
Education
Bachelor of Business Administration - Procurement And Logistics Management
Nkumba University
Entebbe-Uganda 2020.08 - 2023.10
Some College (No Degree) - Procurement And Supply Chain Management
Zabeel International Insititute
Dubai 2025.02 - 2025.06
Skills
- Automotive Spare Parts Identification
- Quick Service Operations
- Inventory and Stock Management
- Customer Service
- Parts Catalogue Systems
- Workshop Coordination
- Spare Parts Ordering
- Automotive Aftermarket Knowledge
- Supply chain understanding
- Logistics co-ordination
- Profit margin calculation
- Reliability and punctuality
- Automotive parts knowledge
- Microsoft office suite proficiency
- Inventory software usage
- Order processing
- Parts identification
- Order fulfilment
- Technical knowledge
- Motivational leadership
- Vendor negotiations
- Efficient stock control
- Parts order picking
ADDITIONAL INFORMATION
- Location: Dubai, UAE
- Languages: English
- Computer Skills: MS Office and basic workshop management systems
- Availability: Open to new opportunities
Timeline
Parts Advisor/ Store Keeper
Royal Swiss Auto service center
2025.03 - Current
Some College (No Degree) - Procurement And Supply Chain Management
Zabeel International Insititute
2025.02 - 2025.06
Parts Advisor – Quick Service/ store keeper
Royal Swiss Auto Service Center
2024.06 - 2025.03
Bachelor of Business Administration - Procurement And Logistics Management
Nkumba University
2020.08 - 2023.10