Summary
Overview
Work history
Education
Skills
Accomplishments
Projects
Timeline
Generic
Lavina Dembla

Lavina Dembla

Dubai,UAE

Summary

Results-driven professional with expertise in objection handling, cold-calling, and CRM software, complemented by advanced proficiency in G Suite, MS Office, and Excel. Demonstrates exceptional communication and organisational skills, alongside a strong background in employee recruitment and retention. Adept at streamlining processes to enhance efficiency and productivity while maintaining a focus on achieving business objectives.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Business Setup Consultant

Elite business Management Services
Dubai, UAE
04.2025 - Current
  • Conduct one-on-one meetings to understand client needs, goals, and recommend suitable business structures
  • Advise clients on legal and regulatory requirements for company formation, including obtaining necessary licenses, permits, and approvals.
  • Serve as a point of contact between clients and government bodies, free zone authorities, banks, and other relevant stakeholders to facilitate processes.


Telesales Executive/Admin Assistant

Altin International Real Estate
Dubai, UAE
04.2024 - 03.2025
  • Implemented creative cold-calling techniques that resulted in higher lead conversion and increased overall sales.
  • Managed customer inquiries and provided detailed information about real estate listings.
  • Managed daily office operations including scheduling appointments and coordinating meetings.
  • Communicated effectively with clients and suppliers to address inquiries and resolve issues.
  • Maintained inventory of office supplies and placed orders to ensure adequate stock levels.
  • Improved customer satisfaction through prompt response to email and phone queries.

Human Resources Executive

Starbuzz Advertising Pvt Ltd
Mumbai
06.2023 - 03.2024
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Fostering a positive work environment.
  • Used staff survey findings to implement enhanced working conditions and practices.
  • Maintained precise, detailed staff and company records for thorough reference.
  • Recruited, hired, and trained new employees.

Sales Executive

Patel RPL Realty
Mumbai
08.2022 - 12.2022
  • Advertised properties to the general public via networking, brochures, adverts, and multiple listing services to maximise exposure.
  • Answered phone calls and emails from potential and existing customers.
  • Coordinated appointments with prospective buyers to showcase houses.

Education

Bachelor Of Management Studies - FINANCE

RD and SH National College and SWA Science College
Mumbai
08.2020 - 01.2024

Skills

  • Objection handling
  • Cold-calling
  • CRM Software
  • Proficiency with G suite and MS office
  • MS EXCEL
  • MS Office
  • Communication
  • Organization
  • Employee Recruitment & Retention

Accomplishments

  • Awarded For Excellent Work In Handling Finance Department For Intercollegiate Festival
  • Research study on E-wallets with its ease and challenges, presented to an external moderator.

Projects

Research study on E-wallets with its ease and challenges, This project was for college and presented to an external moderator. The project is about E-wallet, types of electronic payment app there advantages and disadvantages. The research gives insight into how much the users use this application in their day-to-day life, and there complain about the app, security, and how to be safe while using the digital payment method. Research is done from the age group of 18 to above no restrictions for age, as to know every age group preferences towards digital wallet.

Timeline

Business Setup Consultant

Elite business Management Services
04.2025 - Current

Telesales Executive/Admin Assistant

Altin International Real Estate
04.2024 - 03.2025

Human Resources Executive

Starbuzz Advertising Pvt Ltd
06.2023 - 03.2024

Sales Executive

Patel RPL Realty
08.2022 - 12.2022

Bachelor Of Management Studies - FINANCE

RD and SH National College and SWA Science College
08.2020 - 01.2024
Lavina Dembla