LAXMI RAJBANSI
Dubai,UAE
Summary
Experienced Sales Executive in luxury hospitality, events, and group sales. Skilled in lead conversion, event execution, revenue growth, and team leadership. Passionate about creating memorable events while consistently exceeding sales targets and maintaining the highest standards of service.
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work history
Sales Executive – Groups & Events
Raffles The Palm, Dubai
Dubai
09.2024 - 02.2026
- Prepared proposals, contracts, and presentations for high-profile clients, enhancing engagement and securing bookings.
- Generated leads and converted group bookings for weddings and corporate events in luxury hospitality settings.
- Built relationships with clients, planners, and agencies to encourage repeat business.
- Coordinated with operations, food and beverage, and banquets for efficient event execution.
- Monitored budgets and revenue while promoting additional services to improve profitability.
- Ensured all events adhered to luxury service standards and delivered exceptional guest experiences.
- Handled reservations, billing, and reporting using Opera PMS to maintain accurate records.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
Food & Beverage Supervisor
Raffles The Palm, Dubai (Pre-Opening)
Dubai
09.2021 - 09.2024
- Trained and coached new staff to improve guest service experience.
- Ensured hygiene standards compliance while supporting cost and revenue control.
- Managed duty rosters and inventory control to streamline outlet operations.
Bar Team Leader
Rixos Premium Saadiyat Island, Abu Dhabi
Abu Dhabi
04.2019 - 07.2021
- Led daily bar operations, including staff training, inventory management, and stock ordering to ensure seamless service delivery.
- Conducted performance appraisals and managed duty rosters to optimise team performance and ensure adequate staffing.
- Maintained hygiene standards while overseeing billing, cashiering, and payroll processes to uphold operational efficiency.
Team Leader – Lobby Bar
Rixos Bab Al Bahr, Ras Al Khaimah
Ras Al Khaimah
07.2015 - 03.2019
- Supervised bar operations and trained staff to ensure high service standards.
- Managed inventory control, billing processes, and maintained operational compliance.
Front Desk Associate
Novotel Kolkata Hotel & Residences – Accor, India
Kolkata, India
12.2014 - 06.2015
- Oversaw check-in/check-out, walk-in reservations, and billing using Opera system to enhance guest experience.
- Collaborated with departments to ensure seamless guest service delivery.
Internship – Trainee
Novotel Hyderabad Convention Centre – Accor, India
Hyderabad, India
06.2013 - 12.2013
- Gained extensive knowledge of hospitality operations through rotational training across front office, housekeeping, kitchen, food and beverage, and guest relations departments, focusing on key operational practices and customer service standards.
Education
BBA - Aviation, Tourism & Hospitality Management
Annamalai University
Chennai, IndiaSkills
- Customer relationship management systems
- Technical proficiency
- Brand awareness building
- Interpersonal communication
- Upselling expertise
- Pipeline Management
Certification
- Certified Butler Professional – Laurels Training Institute, 2020
- Certified Specialist of Tequila Patron
- Certified Computer Skills – Systematic Computer Institute, 2010
- Certified for Art of Curating Luxury Indian wedding by Vivaah Wedding & Arabia Wedding
- Sales Certified from E- Cornell University
LANGUAGES
English
Hindi
Nepali
Accomplishments
- Employee of the Year – Rixos Bab Al Bahr, 2017
- Employee of the Month – Rixos Bab Al Bahr, April 2017
- Certificate of Appreciation for excellent online guest reviews
- 2nd position for guest enrollment in Le Club Membership Program – Novotel Kolkata, 2015
- Rotary Youth Leadership Programme Award, Pokhara, Nepal, 2011
PERSONAL DETAILS
- Date of Birth: 15th July 1993
- Nationality: Nepalese
- Visa Status: UAE Residence
Affiliations
- SINGING
- SWIMMING
References
References available upon request.
Timeline
Sales Executive – Groups & Events
Raffles The Palm, Dubai
09.2024 - 02.2026
Food & Beverage Supervisor
Raffles The Palm, Dubai (Pre-Opening)
09.2021 - 09.2024
Bar Team Leader
Rixos Premium Saadiyat Island, Abu Dhabi
04.2019 - 07.2021
Team Leader – Lobby Bar
Rixos Bab Al Bahr, Ras Al Khaimah
07.2015 - 03.2019
Front Desk Associate
Novotel Kolkata Hotel & Residences – Accor, India
12.2014 - 06.2015
Internship – Trainee
Novotel Hyderabad Convention Centre – Accor, India
06.2013 - 12.2013
BBA - Aviation, Tourism & Hospitality Management
Annamalai University