MAHMOUD MITHQAL ALHADAD
AbuDhabi,Jordan
Summary
Accomplished professional specializing in user interface design and mobile app development, with expertise in Figma, Adobe Photoshop, and Illustrator. Demonstrates strong time management, problem-solving abilities, and client relationship management skills. Proficient in Microsoft Office and CRM systems, with a proven track record of achieving targets and ensuring customer satisfaction. Committed to optimizing website strategies and enhancing customer service through effective relationship management.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Call Center Representative | Noon | Abu Dhabi, UAE
noon
2024.01 - 2025.03
- Generated new business opportunities for company growth.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Secured customer satisfaction by resolving complaints effectively.
- Assisted in the development of marketing materials to increase visibility.
Sales Executive | Etisalat by e& | UAE
Etisalat
2025.08 - 2026.03
* Promoted and sold telecommunications products and services to customers.
* Identified customer needs and recommended suitable mobile, internet, and business solutions.
* Achieved monthly sales targets and contributed to team performance.
* Built and maintained strong customer relationships.
* Assisted customers with product inquiries and service activation.
* Maintained accurate sales records and customer information.
* Provided excellent customer service before and after sales.
UX UI Designer
- Designed user interfaces for web and mobile applications.
- Created wireframes and simple prototypes using Figma / Adobe XD.
- Focused on usability and clear user flow in designs.
- Applied basic design principles such as consistency and visual hierarchy.
- Designed responsive layouts for different screen sizes.
- Improved UI based on feedback and simple testing.
Mobile App Development Experience
- Developed basic mobile applications with focus on UI and usability.
- Implemented simple features and navigation flows.
- Designed user-friendly interfaces for mobile apps.
- Tested and debugged applications to improve performance.
Education
Bachelor's - Multimedia
Al- Zaytoonah University of Jordan
Amman 2021.09 - 2025.07
Skills
- Figma expertise
- Time management
- Problem solving
- Client relationship management
- Microsoft Office proficiency
- Target achievement
- Customer satisfaction
- CRM systems
- Customer relations
- Customer service
- Target setting
- Adobe Photoshop and Illustrator skills
- Adobe XD proficiency
- Website optimization strategies
- Mobile app development
- User interface design principles
- Level design expertise
LANGUAGES
Arabic: Native
Native
English:
Advanced
Accomplishments
- University Project, Developed a 2D game with interactive UI that was played by 50+ users in a university project.
- AI Integration Success, Integrated AI tools in projects boosting efficiency by 25%.
- Front-End Excellence, Developed 20 responsive web projects.
- UX & UI App, Designed a mobile app interface for a university project, achieving positive user feedback.
Timeline
Sales Executive | Etisalat by e& | UAE
Etisalat
2025.08 - 2026.03
Call Center Representative | Noon | Abu Dhabi, UAE
noon
2024.01 - 2025.03
Bachelor's - Multimedia
Al- Zaytoonah University of Jordan
2021.09 - 2025.07