Summary
Overview
Work History
Education
Skills
Timeline
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MUHAMED SHAFAF

MUHAMED SHAFAF

ABU DHABI

Summary

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

5
5
years of professional experience

Work History

Crew Trainer Abu Dhabi

MCDONALD'S
03.2021 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Customer Service Assistant

AL NASAR LEISURE LAND
05.2018 - 05.2020
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.

Education

High School Diploma -

RHSS SCHOOL NILESHAR,KASARAGOD
INDIA(KERALA STATE)
06.2012

Skills

  • Sales Expertise
  • Safe Food Handling
  • Customer Service
  • Opening and Closing Procedures
  • Production Preparation
  • Food Safety
  • Kitchen Sanitation

Timeline

Crew Trainer Abu Dhabi

MCDONALD'S
03.2021 - Current

Customer Service Assistant

AL NASAR LEISURE LAND
05.2018 - 05.2020

High School Diploma -

RHSS SCHOOL NILESHAR,KASARAGOD

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MUHAMED SHAFAF