MARINA PETKANA
Dubai
Summary
Highly motivated and experienced professional with a diverse background in law, human resources, and customer service. Completed law school at Democritus University of Thrace, followed by 18 months of training at a law firm, 2 years as a legal assistant in an HR company in Athens and 6 years as a flight attendant with Emirates. Known for strong communication skills, attention to detail, and a dedication to providing excellent service.
Overview
9
9
years of professional experience
Work History
Cabin Crew Member
Emirates Airlines
07.2018 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Legal Assistant
My Services Security & Facility S.A
01.2017 - 07.2018
- Collaborated with HR department to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the company.
- Produced legal documents required for the company participation in public tenders.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
Trainee Lawyer
Agni Kandyli & Associates
03.2015 - 12.2016
- Effectively managed caseloads while adhering to strict deadlines, maintaining a high level of accuracy and attention to detail.
- Provided legal research and legal technical content to produce products showcasing firm expertise.
- Participated in client meetings, demonstrating professionalism and contributing valuable insights.
- Ensured compliance with court deadlines by efficiently managing the litigation calendar and scheduling appointments.
Education
J.D. - Law
Democritus University of Thrace
Komotini, Greece02.2015
Skills
- Customer service
- Legal Research
- Contract Review
- File Organization
- Document Preparation
- Fast Learner
- Cultural Sensitivity
- Reliability and punctuality
Languages
English
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Upper intermediate (B2)
German
Upper intermediate (B2)
Timeline
Cabin Crew Member
Emirates Airlines
07.2018 - Current
Legal Assistant
My Services Security & Facility S.A
01.2017 - 07.2018
Trainee Lawyer
Agni Kandyli & Associates
03.2015 - 12.2016
J.D. - Law
Democritus University of Thrace
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