Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

MASSA K JALLAH

Dubai
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
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MASSA K JALLAH

Summary

Dedicated and compassionate Registered Nurse (RN) with 3 + years of progressive career history in direct patient care triage and care coordination in a fast-paced environment. Utilizing genuine passion for helping others to make a difference and improve the quality of a client's health status. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Maintain a strong reputation for achieving high levels of confidence, persistence, credibility, and empathy. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.

Overview

9
years of professional experience
1
Certification

Work History

Jallah Medical & Laboratory Clinic Paynesville

Supervisor
01.2021 - 02.2022

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Monitored workflow to improve employee time management and increase productivity
  • Evaluated employee performance and coached and trained to improve weak areas
  • Handled over 6 customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Achieved results by working with staff to meet established targets
  • Maintained compliance with company policies, objectives, and communication goals

Foya Boma Hospital Foya

Registered Nurse
01.2013 - 08.2021

Job overview

  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
  • Provided direct patient care, stabilized patients, and determined next course of action
  • Managed care from admission to discharge
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
  • Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options

Education

Alison-Online
, Galway, Ireland

Diploma from Nursing Leadership And Care Management
03.2023

Medtigo Health-Online
, MASSACHUSETTS – USA

Certificate from Basic Life Support
01.2022

Cuttington University Gbarrnga-Liberia
, Gbarrnga, Liberia

Bachelor of Science from Nursing
06.2012

Skills

  • Patient Focused
  • Excellence Communication
  • Team Player
  • Analytical Skills
  • Attention to Details
  • Ensure safe medication administration
  • Consulting Supervisors
  • Resolving Complaints
  • Safe Work Methods
  • Information Skills
  • Service and Care Skills
  • Management Skills:

Certification

November/ 18/ 2010 Cuttington University West Africa – Liberia Academic Excellence Award August /03/2012 Liberian Board For Nursing & Midwifery Professional Nurse Certificate March/02/2015 Ministry Of Health Republic Of Liberia Safe and Quality Health Service (QSQ) July/30/ 2015 Young African Leaders Initiative Management Strategies For People And Resources Certificate September/05/2015 Young African Leaders Initiative Strategies For Personal Growth And Development Certificate February/07/2023 Christian Leaders Institute Ministry Calling and Confidence Certificate
Availability
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Timeline

Supervisor

Jallah Medical & Laboratory Clinic Paynesville
01.2021 - 02.2022

Registered Nurse

Foya Boma Hospital Foya
01.2013 - 08.2021

Alison-Online

Diploma from Nursing Leadership And Care Management

Medtigo Health-Online

Certificate from Basic Life Support

Cuttington University Gbarrnga-Liberia

Bachelor of Science from Nursing
November/ 18/ 2010 Cuttington University West Africa – Liberia Academic Excellence Award August /03/2012 Liberian Board For Nursing & Midwifery Professional Nurse Certificate March/02/2015 Ministry Of Health Republic Of Liberia Safe and Quality Health Service (QSQ) July/30/ 2015 Young African Leaders Initiative Management Strategies For People And Resources Certificate September/05/2015 Young African Leaders Initiative Strategies For Personal Growth And Development Certificate February/07/2023 Christian Leaders Institute Ministry Calling and Confidence Certificate
MASSA K JALLAH