Mathew Sebastian
Sales Specialist- IKEA JEB ALI
Dubai
Summary
Diligent and driven Sales specialist ( Cookshop) holding exceptional relationship building, sales and problem solving skills eager to work along side customers and the team to contribute towards the betterment of the company.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
4
4
Certificates
Work History
Retail Sales Specialist
IKEA Jebel Ali
Dubai
02.2022 - Current
- Helped customers complete purchases, locate items, and join IKEA Family loyalty programs.
- Constantly building customer base for Cookshop to further boost sales.
- Securing 100% Stock accuracy in all sales locations and maintained maximum filling rate at all times.
- Displayed merchandise by arranging in appealing ways to boost sales.
Operations Executive
Avalon General Land Transport Company ( Logistics)
Dubai
07.2021 - Current
- Provided exceptional service to top logistics companies in UAE. DHL , HELLMAN WORLWIDE, AGILITY, KUENE NAGEL, SALODOO AND DANZAS.
- Responsible for fleet tracking and providing updates to customers and operations.
- Monitoring and reporting temperature of all refrigerated movements
- Increased company profits through performance optimization strategies and efficiency improvements.
- Defined strategic goals and worked with teams, departments, technology and processes to align systems to targets.
- Constant coordination with 240 truck drivers.
Intern
Indmerc Solutions Pvt Ltd
Kochi
02.2021 - 07.2021
- In Association with Cochin International Airport Ltd (CIAL) for ADSR project
- Established working relationship with 40 retail stores at airport to help resolve software issues.
- In constant communication with Delhi team ,CIAL team and team in Kochi.
- Tracking data in spreadsheets and reports
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Business Development Manager
10XACE Architectural Auxiliary Services
Bangalore
06.2020 - 09.2020
- Reached out to potential customers via telephone, email and in-person inquiries
- Closed 8 Lakh rupees worth of business.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources
- Applied strategic negotiation and sales closing skills to bring in new accounts
- Created reports and presentations detailing business development activities.
Sales/Marketing Intern
Seger Overseas Pvt Ltd
Bangalore
05.2019 - 05.2019
- Converted 3 Prospects in span of one month
- Helped with planning and hosting of marketing events
- Contributed to mock-ups, email campaigns and social media content
- Provided administrative support to senior staff including creating proposals and organizing documentation
- Reported daily work to CEO, identifying areas for improvement and collaborating to increase knowledge and rectify problems.
Management Trainee
Shahi Exports Pvt Ltd
Bangalore
05.2018 - 05.2018
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
- Conducted observational study in Production and Quality Department.
- Provided reports for mentioned departments.
- Increased efficiency rate by 2% by providing inputs to the operational team.
Education
Bachelors in Commerce - Bcom- Regular
St Josephs College Of Commerce
Bangalore, Karnataka 06.2018 - 06.2020
High School Diploma -
The Choice School
Kochi Kerala 06.2004 - 05.2017
Skills
Relationship building and rapport
Strategic planning and execution
Product and service sales
Customer service
Problem Solving
Conceptual thinking
Date of birth
23-03-1999
Certification
Business analysis (Udemy)
Special Interests
- Kayaking
- Reading books on personal development and financial management.
Timeline
UAE Drivers license
06-2023
Retail Sales Specialist
IKEA Jebel Ali
02.2022 - Current
Operations Executive
Avalon General Land Transport Company ( Logistics)
07.2021 - Current
Behavioral finance by Duke university
04-2021
Business analysis (Udemy)
02-2021
Intern
Indmerc Solutions Pvt Ltd
02.2021 - 07.2021
Supply Chain Management- Learning perspective (Korean Advanced Institute of Science And Technology)
01-2021
Business Development Manager
10XACE Architectural Auxiliary Services
06.2020 - 09.2020
Sales/Marketing Intern
Seger Overseas Pvt Ltd
05.2019 - 05.2019
Bachelors in Commerce - Bcom- Regular
St Josephs College Of Commerce
06.2018 - 06.2020
Management Trainee
Shahi Exports Pvt Ltd
05.2018 - 05.2018
High School Diploma -
The Choice School
06.2004 - 05.2017