MAYANK RAJ PANDEY

• Providing technical support for MAN B&W marine main & auxiliary engines.
• Developing, implementing, and enforcing a pricing strategy, policy, guidelines, and processes for engine spares that are consistent with the organization's overall marketing goals.
• Supporting all aspects of sales process- Technical and commercial.
• Handling customer inquiries and supporting with Quotation.
• Supporting End2End process between our customers, factories, service and external sales colleagues.
• Support customers in complain resolution regarding material delivery and quality.
• Maintain customer details / vessel details based on EIAPP compliance in our ERP database, keeping close track on competitor/ market trend.
• Customer visit / Onboard whenever required to collect all the technical details for new development.
• Maintain healthy relation with customer ensuring proper sales transaction.
• Skills: Technical Support · Purchase Orders · Quotations · Invoicing · Sales · Microsoft Word · Engineering · Sales Processes · Customer Relationship Management (CRM) · Product Management · Negotiation · Supply Chain Management · Project Management · Teamwork · Enterprise Resource Planning (ERP) · Business Development · Microsoft Office

Key Skills: CFD, Fluid Mechanics ,Heat transfer

• Worked on various cases on conjugate heat transfer using CFD tool OPENFOAM and paraview to test the heat transfer process in different shaped fins which are used in different industries to maintain the temperature of the system.

• Functioning of Coach and wagon
• Period overhauling process.
• Traveled to job sites with senior personnel to aid in inspections and ongoing project observations.
• Maintained contemporary technical knowledge of engineering concepts.
• Learned about the development in coach and wagon.

• Solar Stickers in two wheelers
• Key Skills: Power Electronics Solar Energy
• Designed solar stickers for two wheelers that can generate electricity for charging the battery of an E-scooter and save expenses of charging