MOHAMED ALAAELDIN
ABU DHABI
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Capriole Construction
05.2023 - Current
- Work on monthly payments for projects, prepare financial reports for payments, and prepare financial extracts for projects papers related to financial payments.
- Working on health insurance for employees and workers
- Preparing absence and attendance
- Updated reports, managed accounts, and generated reports for company database.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Improved data collection, financial analysis and financial modeling to optimize practices .
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Customer Service Representative
Zamzam Hospital (life International )
09.2022 - 04.2023
- Provided primary customer support to internal and external customers.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
Accountant
Egypt Marine Sub Marine
07.2020 - 05.2021
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Diminished outstanding debts by analyzing accounts for issues.
- Tracked funds, prepared deposits and reconciled accounts.
Administrative Officer
Brand Advertising Service
02.2018 - 05.2020
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Management Information And Systems - Business Administration And Accounting
Pharos Academy
Egypt 05.2021
Skills
- Documentation and Control
- Data Acquisition
- Proposal Writing
- Budget Adherence
- Database Management
- Human Resources Support
- Account Reconciliation
- Relationship Building
Languages
English
Upper intermediate (B2)
Timeline
Administrative Officer
Capriole Construction
05.2023 - Current
Customer Service Representative
Zamzam Hospital (life International )
09.2022 - 04.2023
Accountant
Egypt Marine Sub Marine
07.2020 - 05.2021
Administrative Officer
Brand Advertising Service
02.2018 - 05.2020
Management Information And Systems - Business Administration And Accounting
Pharos Academy