Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Custom
Timeline
Generic
MOHAMED ELSAYED - Restaurant Manager

MOHAMED ELSAYED - Restaurant Manager

Dubai,United Arab Emirates

Summary

My goal is to obtain a dynamic, challenging opportunity that contributes to the outstanding success of the business via 13+ years Food & Beverages experience from various chain hotels and continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION &ADMINISTRATIVE skills to benefit mutual growth and success.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

F & B OUTLET MANAGER

Enigma Restaurant Manager & Q’s Bar
Dubai, United Arab Emirates
05.2024 - Current
  • Managed day-to-day operations of Michelin-starred restaurants and bars, ensuring seamless service and adherence to the highest quality standards.
  • Recruiting, training, and motivating diverse teams, fostering a collaborative culture that drives performance and maintains high service standards
  • Developing and implementing innovative strategies to increase revenue, including menu engineering, upselling programs, and seasonal promotions.
  • Curated personalized dining experiences, enhancing guest satisfaction and loyalty through exceptional service and attention to detail.
  • Collaborated with chefs, sommeliers, and mixologists to create unique wine pairings and signature cocktails aligned with the restaurant’s concept.
  • Monitored financial performance, controlled costs, and maximized profitability while maintaining premium service quality.
  • Ensure all health, safety, and brand standards were consistently met in compliance with local regulations.
  • Organizing and executing high-profile events, private dining experiences, and promotional campaigns to boost visibility and attract VIP clientele.
  • Successfully resolving operational challenges, customer concerns, and service recovery situations with a proactive approach.
  • Keeping t up-to-date with culinary trends and industry best practices to ensure continuous improvement and maintain competitive edge

In Room Dining Manager

Palazzo Versace Hotel
Dubai, United Arab Emirates
09.2022 - 05.2024

Pool Bar Assistant Manager La Piscina

Palazzo Versace Hotel
Dubai
03.2021 - 09.2022

Mosaico Lobby Lounge Assistant Manager

Palazzo Versace Hotel
Dubai, United Arab Emirates
05.2019 - 05.2022

Mosaico Lobby Lounge Supervisor

Palazzo Versace Hotel
Dubai, United Arab Emirates
05.2019 - 05.2019

In Room Dining Supervisor

Palazzo Versace Hotel
Dubai
10.2015 - 02.2019

Shift Leader

Reef Grill Restaurant & Sails Lounge
Sharm Elsheikh
07.2012 - 09.2015

Pool & Beach Shift Leader

Four Seasons Jumeirah ( Task Force Grand Opening )
Dubai, United Arab Emirates
12.2014 - 02.2015

Front Waiter

In Room Dining Four Seasons Sharm Elsheikh
Sharm Elsheikh
04.2010 - 07.2012

Back Waiter

In Room Dining Four Seasons Sharm Elsheikh
Sharm Elsheikh
10.2009 - 04.2010

Education

Bachelor in Hotel Management -

09.2005 - 06.2009

Skills

         Customer Experience Optimization

         Relationship Building & Team Leadership

         Operational Efficiency & Cost Control

         Staff Training & Performance Management

         Revenue Growth Strategies

         Menu Development & Vendor Negotiations

         Health, Safety, and Compliance Management

         Problem Solving & Crisis Management

Certification

  • Food& Revolution training Certificate. (Food and beverages knowledge) – March2014
  • Employee of the month - Mar 2012 /Aug 2014.
  • Best wow award 2011
  • Certificate of cross training at front office
  • Basic food hygiene – Dubai municipality
  • Hygiene training certificates. (Egyptian ministry of tourism) 2013.
  • Work experience from four Seasons Company.
  • Task trainer Palazzo Versace Dubai.
  • Employee of the month Feb-2018 Palazzo Versace Dubai
  • PIC certificate Palazzo Versace hotel

Languages

Arabic - Native
English - Fluent

Custom

All Documents are available upon request.

Timeline

F & B OUTLET MANAGER

Enigma Restaurant Manager & Q’s Bar
05.2024 - Current

In Room Dining Manager

Palazzo Versace Hotel
09.2022 - 05.2024

Pool Bar Assistant Manager La Piscina

Palazzo Versace Hotel
03.2021 - 09.2022

Mosaico Lobby Lounge Assistant Manager

Palazzo Versace Hotel
05.2019 - 05.2022

Mosaico Lobby Lounge Supervisor

Palazzo Versace Hotel
05.2019 - 05.2019

In Room Dining Supervisor

Palazzo Versace Hotel
10.2015 - 02.2019

Pool & Beach Shift Leader

Four Seasons Jumeirah ( Task Force Grand Opening )
12.2014 - 02.2015

Shift Leader

Reef Grill Restaurant & Sails Lounge
07.2012 - 09.2015

Front Waiter

In Room Dining Four Seasons Sharm Elsheikh
04.2010 - 07.2012

Back Waiter

In Room Dining Four Seasons Sharm Elsheikh
10.2009 - 04.2010

Bachelor in Hotel Management -

09.2005 - 06.2009

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MOHAMED ELSAYED - Restaurant Manager