MOHAMED ELSAYED - Restaurant Manager
Dubai,United Arab Emirates
Summary
My goal is to obtain a dynamic, challenging opportunity that contributes to the outstanding success of the business via 13+ years Food & Beverages experience from various chain hotels and continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION &ADMINISTRATIVE skills to benefit mutual growth and success.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
F & B OUTLET MANAGER
Enigma Restaurant Manager & Q’s Bar
Dubai, United Arab Emirates
2024.05 - Current
- Managed day-to-day operations of Michelin-starred restaurants and bars, ensuring seamless service and adherence to the highest quality standards.
- Recruiting, training, and motivating diverse teams, fostering a collaborative culture that drives performance and maintains high service standards
- Developing and implementing innovative strategies to increase revenue, including menu engineering, upselling programs, and seasonal promotions.
- Curated personalized dining experiences, enhancing guest satisfaction and loyalty through exceptional service and attention to detail.
- Collaborated with chefs, sommeliers, and mixologists to create unique wine pairings and signature cocktails aligned with the restaurant’s concept.
- Monitored financial performance, controlled costs, and maximized profitability while maintaining premium service quality.
- Ensure all health, safety, and brand standards were consistently met in compliance with local regulations.
- Organizing and executing high-profile events, private dining experiences, and promotional campaigns to boost visibility and attract VIP clientele.
- Successfully resolving operational challenges, customer concerns, and service recovery situations with a proactive approach.
- Keeping t up-to-date with culinary trends and industry best practices to ensure continuous improvement and maintain competitive edge
In Room Dining Manager
Palazzo Versace Hotel
Dubai, United Arab Emirates
2022.09 - 2024.05
Pool Bar Assistant Manager La Piscina
Palazzo Versace Hotel
Dubai
2021.03 - 2022.09
Mosaico Lobby Lounge Assistant Manager
Palazzo Versace Hotel
Dubai, United Arab Emirates
2019.05 - 2022.05
Mosaico Lobby Lounge Supervisor
Palazzo Versace Hotel
Dubai, United Arab Emirates
2019.05 - 2019.05
In Room Dining Supervisor
Palazzo Versace Hotel
Dubai
2015.10 - 2019.02
Shift Leader
Reef Grill Restaurant & Sails Lounge
Sharm Elsheikh
2012.07 - 2015.09
Pool & Beach Shift Leader
Four Seasons Jumeirah ( Task Force Grand Opening )
Dubai, United Arab Emirates
2014.12 - 2015.02
Front Waiter
In Room Dining Four Seasons Sharm Elsheikh
Sharm Elsheikh
2010.04 - 2012.07
Back Waiter
In Room Dining Four Seasons Sharm Elsheikh
Sharm Elsheikh
2009.10 - 2010.04
Education
Bachelor in Hotel Management -
2005.09 - 2009.06
Skills
Customer Experience Optimization
Relationship Building & Team Leadership
Operational Efficiency & Cost Control
Staff Training & Performance Management
Revenue Growth Strategies
Menu Development & Vendor Negotiations
Health, Safety, and Compliance Management
Problem Solving & Crisis Management
Certification
- Food& Revolution training Certificate. (Food and beverages knowledge) – March2014
- Employee of the month - Mar 2012 /Aug 2014.
- Best wow award 2011
- Certificate of cross training at front office
- Basic food hygiene – Dubai municipality
- Hygiene training certificates. (Egyptian ministry of tourism) 2013.
- Work experience from four Seasons Company.
- Task trainer Palazzo Versace Dubai.
- Employee of the month Feb-2018 Palazzo Versace Dubai
- PIC certificate Palazzo Versace hotel
Languages
Arabic - Native
English - Fluent
Custom
All Documents are available upon request.
Timeline
F & B OUTLET MANAGER
Enigma Restaurant Manager & Q’s Bar
2024.05 - Current
In Room Dining Manager
Palazzo Versace Hotel
2022.09 - 2024.05
Pool Bar Assistant Manager La Piscina
Palazzo Versace Hotel
2021.03 - 2022.09
Mosaico Lobby Lounge Assistant Manager
Palazzo Versace Hotel
2019.05 - 2022.05
Mosaico Lobby Lounge Supervisor
Palazzo Versace Hotel
2019.05 - 2019.05
In Room Dining Supervisor
Palazzo Versace Hotel
2015.10 - 2019.02
Pool & Beach Shift Leader
Four Seasons Jumeirah ( Task Force Grand Opening )
2014.12 - 2015.02
Shift Leader
Reef Grill Restaurant & Sails Lounge
2012.07 - 2015.09
Front Waiter
In Room Dining Four Seasons Sharm Elsheikh
2010.04 - 2012.07
Back Waiter
In Room Dining Four Seasons Sharm Elsheikh
2009.10 - 2010.04
Bachelor in Hotel Management -
2005.09 - 2009.06