Mohamed KOUASSE
Ajman
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seeking an entry-level position to begin my career in a high-level professional environment.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Customer service executive cashier
Transguard
06.2018 - Current
- Group, Ajman free zone, UEA
- Knowledgeable of accounting procedures including accounts payable, receivable, and deposits, credit card authorizations, account balance accrual and all other confidential record
Recruitment advisor
Omega Private School
Taroudant
08.2014 - 04.2018
- To deliver a professional recruitment service to candidates and employers
- To promote employability and employment opportunities to students & new graduates
Customer service representative
SEGMA private institute
08.2010 - 06.2014
- Answering questions about a company’s products or services
- Handling Inbound and Outbound calling .Processing orders and transactions,resolving issues and troubleshooting technical problems, handling customer complaints
Call center representative
Credit agricol bank
10.2009 - 06.2010
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, Guide callers through troubleshooting, Help to train new employees and inform them about the company’s customer management policies
Education
Bachelor of law -
Marrakesh University
Bachelor of history & civilization - undefined
Agadir University
Timeline
Customer service executive cashier
Transguard
06.2018 - Current
Recruitment advisor
Omega Private School
08.2014 - 04.2018
Customer service representative
SEGMA private institute
08.2010 - 06.2014
Call center representative
Credit agricol bank
10.2009 - 06.2010
Bachelor of law -
Marrakesh University
Bachelor of history & civilization - undefined
Agadir University
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