Open to work
REZAUL ISLAM
Soft SERVICES supervisor
Abu Dhabi,UAE
Work preference
Summary
Offering strong interpersonal and organisational skills, with keen ability to lead and motivate team. Knowledgeable about maintaining high standards of cleanliness and customer satisfaction. Ready to use and develop leadership, time management, and problem-solving skills in [Housekeeping TeamLeader] role. Qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations. Anticipates and exceeds needs of clients through exceptional attention to detail.
Overview
4
4
Languages
14
14
years of post-secondary education
8
8
years of professional experience
Work history
Housekeeping Team Leader
EFS FACILITY MANAGEMENT SERVICES
Abu Dhabi, UAE
2024.11 - 2026.11
- Completed shift reports for smooth handovers and Back of House operations.
- Conducted regular performance evaluations for continuous growth of team members.
- Scheduled staff timetables to meet business demand.
- Mopped and swept hard flooring to maintain cleanliness.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
- Trained staff in proper cleaning, sanitisation and infection control.
- Met health and hygiene regulations through rigorous cleaning rotas.
- Fostered a collaborative work atmosphere amongst team members, nurturing trust and communication.
- Responded quickly to customer requests for linen, towel and toiletry replacements.
- Audited rooms after cleaning to check cleanliness standards.
- Inspected rooms to confirm quality and attention to detail met brand standards.
Housekeeping Teamleader
cleanco trading &importing services llc
Abu Dhabi, UAE
2019.01 - 2024.05
- Maintained the safety and security of guest property by enforcing strict access protocols.
- Coordinated laundry operations, ensuring fresh linens available at all times.
- Conducted regular performance evaluations for continuous growth of team members.
- Refined staff training methods to enhance overall performance levels.
- Managed room assignments effectively each day, minimising wait time for guests upon arrival.
- Achieved high cleanliness standards with introduction of detailed checklists to team.
- Led team in deep cleaning procedures, resulting in a more inviting environment for guests.
- Implemented new inventory control system to prevent shortages of essential supplies.
Education
Certificate of Higher Education - art
West Bengal Higher Secendory Board
india 2001.01 - 2015.05
Skills
- Safety protocol adherence
- Efficient communication
- Electrical schematics interpretation
- Thermal imaging usage
- Precision measuring tools use
- Optical instrument repair
- Reliable decision making
- Technical specification knowledge
- Automated test system utilization
- Maintenance of hydraulic systems
- Field work proficiency
- Biomedical techniques
- Safety compliance
- Equipment Maintenance
- Issue resolution
- Quality Control
- Process Improvement
- High-value project management
- Staff education and training
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Languages
English
Upper intermediate
B2
Hindi
Proficient (C2)
A1
Arabic
Intermediate
A1
Bengali
Master or proficient
C2
Timeline
Housekeeping Team Leader
EFS FACILITY MANAGEMENT SERVICES
2024.11 - 2026.11
Housekeeping Teamleader
cleanco trading &importing services llc
2019.01 - 2024.05
Certificate of Higher Education - art
West Bengal Higher Secendory Board
2001.01 - 2015.05