MOHAMMED ABDO
Dubai
Summary
Analytical, organized with over 7 years of experience as a Debt Collector, I've developed expertise in reaching out to clients and recovering overdue payments. Throughout my career, I've successfully maintained a delicate balance between ensuring prompt payment and nurturing trustful relationships with both local and international clients. Experienced Collections Specialist bringing 7-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Overview
14
14
years of professional experience
Work History
Debt Collection Officer
BRF, Sadia
03.2019 - Current
- Working in finance department of a multinational corporation as BRF, helping sales team acquire goal of collecting unpaid debts from customers in order to maintain positive cash flow
- Verify that all customers are billed in compliance with credit policy and procedures of business.
- Enhanced team efficiency by conducting regular training sessions on best practices in debt collection techniques and procedures.
- Reduced delinquent accounts by implementing effective debt collection strategies.
Debt Collector
Al Itihada Debt Collection
02.2017 - 02.2019
- Utilize the company's call model to communicate with customers, secure debt balances, negotiate payment terms, and record account information for account resolution.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Promotions Assistant
Elsugya Chairty
12.2010 - 01.2017
- Assisted in promotions by creating a positive image, using various media like lectures, films, charts, and slide shows, and distributing brochures and flyers to source new projects.
- Enhanced event experiences by creating visually appealing display setups and maintaining an inviting atmosphere.
- Generated on-air promotional scripts to promote client marketing and advertising initiatives.
Education
Postgraduate Degree - Business Administration and Management
University of Science AndTechnology
Sudan10.
Skills
- Excellent In MS Office
- Cashflow planning & management
- ERP
- Bookkeeping
- Exceptional communication
- Debt Settlement
- Goal-Oriented
Languages
Timeline
Debt Collection Officer
BRF, Sadia
03.2019 - Current
Debt Collector
Al Itihada Debt Collection
02.2017 - 02.2019
Promotions Assistant
Elsugya Chairty
12.2010 - 01.2017
Postgraduate Degree - Business Administration and Management
University of Science AndTechnology
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