Experienced pharmacy and nutrition store manager with 6 years of experience in the UAE and one year of experience in India in a multinational company as an AR Calling specialist, resolving insurance of US medical claims. Skilled in managing store operations, inventory control, and providing excellent customer service. Proficient in promoting health and wellness products. Seeking a challenging position to utilize my expertise and contribute to an organization's growth.
Managing store operations, including inventory control, purchasing, and staff management
- Provide customer service, recommendations, and guidance on health, sports nutrition and wellness products
- Conduct sales analysis and implement marketing strategies to increase revenue
- Ensures compliance with regulatory standards and maintain a safe working environment
- Handled accounts receivable for Labcorp US medical claims
- Resolved insurance issues and denials by following up with insurance providers like BCBS, AETNA and reviewing claims
- Provided excellent customer service and communication to address patient billing inquiries
- Achieved targets and KPIs set by the company for timely claim resolution and collection