Finacle Core Banking Software
Experienced Branch Operations Manager with over 15 years of vast and diversified experience. Specialized in operational risk management, process improvement, standardization, security procedures, staff management, and performance appraisals. Proficient in providing various banking services to customers and oversee all significant banking operations. Proven history of successful execution in complex, multi-faceted, highly competitive environments. Looking forward to leveraging my skills to exceed organizational goals.
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➢ Achieved significant increase in the sales across Abu Dhabi and Al Ain Districts through process reengineering and trainings
➢ Conducted Bi-annual Peer Audits across all 7 branches, performed gap analyses and identified business solutions to address shortcomings
➢ Trained Branch Staff in Abu Dhabi and Al Ain on Finacle Core Banking System
➢ Recognized with the ‘Best Trainer’ Award for successfully training and coaching new hires and existing employees to up skill them for the role of Teller
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I am a proactive, highly skilled, and progress-driven Experienced Branch Operations Manager with over 20 years of vast and diversified experience and specialised in Employee Training and Development, Staff Management, Excellent Verbal/written communication, Customer service expertise, Continuous Improvement and Quality Service.
With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your organisation.
Identifying improved approaches and enhanced solutions to business challenges are activities that drive and inspire me. Exploration, pursuit, and motivation are my framework for success. I believe that fresh perspectives and trying new techniques help the business evolve and grow.
Throughout my career, I have exercised collaboration and effective communication, in the contribution of team efforts and organizational improvements.
I have honed my abilities in Task Management, Creative Thinking, Customer Service, Collaboration, Conflict Resolution, Staff Management, Quality Management, Process Improvements, Performance Management, and Performance Appraisals.
I am an astute problem-solver capable of prioritizing and managing complex problems with proficiency. Contributions to my earlier roles, and this field at-large, revolve around my essential process improvement skills and client relationship management.
As a team player, I am collaborative with peers, searching for new ways to integrate valuable insights. Through these qualities, I have confidence in my ability to facilitate positive change and collective effort.
In closing, I am thrilled at the possibility and would love the opportunity to meet with you and discuss the value I can bring to your blessed organization. I appreciate your consideration and look forward to hearing from you soon.
https://www.linkedin.com/in/mudasir-ahmad/
Finacle Core Banking Training
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