MOHAMED FAROOQ

• Spearheaded generating business through channels.
• Established strong client relationships by providing exceptional customer service.
• Developed new business opportunities for enhanced revenue generation.
• Achieved high customer satisfaction with regular follow-ups and updates.
• Managed complex client portfolios to maintain profitable relations.
• Develop and implement training programmes to enhance the skills and knowledge of team members, in order to achieve high performance and customer satisfaction.
• Provide regular updates and reports to senior management on the performance and progress of the business finance portfolio, including key metrics and financial analysis.

Responsible for managing and growing a portfolio of Business Finance relationships, while ensuring adherence to the bank's policies, ethics, and code of conduct. Significantly contributed to the team’s monthly and yearly targets. Supporting and helping the RM to achieve the team targets (monthly and yearly).

Managing ROs in the absence of the RM. Preparing the team’s MIS and coordinating with the product, performance management team.

• Responsible for achieving sales targets. Business accounts and business loans.
• Carried out day-to-day duties accurately and efficiently.
• Sourcing various bank products (cross-sell).