Dynamic Cluster Accounts Supervisor with a proven 3-year record at Flora Inn & Flora Al Barsha, enhancing financials, cutting costs, and growing revenue. Skilled in streamlining operations and leading teams to elevate customer satisfaction, I am keen to bring expertise to esteemed team
•checking the mistakes in revenue posting and rectifing the same of 227 rooms in Flora Inn and 186 rooms in flora al Barsha on a daily basis
• Managed 150+ supplier payments, ensuring strong vendor relations and optimal credit terms.
• Negotiated with vendors, resolved disputes, and maintained punctual payment schedules.
• Generated 70+ invoices for crew layovers and 25+ daily, aligning with booking confirmations.
• Diligently followed up on AR, updating customer records and securing payment settlements.
• Efficient credit card reconciliations
• Led purchasing & inventory management on absense of purchase manager
• Resolved invoice & refund complaints of the guests for 186+227 rooms on a daily basis
Opera
SAG-300
Excel
Word
Micros-Fidelio
OASys
Fastest employee to receive promotion in a time span of less than 2 years