Muhammad Shafiul Alam
Dubai
Summary
Experienced as a Sales, Marketing & Business Development Professional with the proven ability to drive business expansion through aggressive sales and marketing initiatives that deliver revenue, growth, market share towards driving any brand to achieve its success.
I am a multilingual and multifaceted professional with an experience in financial services, remittance, business development, marketing campaign strategies, build and maintain mutual relationships with Banks, MTO's, and partners with excellent negotiation skills. I am also well experienced in outlet management, in store promotion, sales, stock, inventory, and revenue generation.
Overview
19
19
years of professional experience
Work History
Business Development Specialist
Al Fardan Exchange LLC
01.2023 - Current
- Establish and Implement marketing, advertising and promotional campaigns
- Arrange and support productive campaign through participation into sponsorship events, embassy and
consulate offices, community activities, TV broadcasting and social media - Develop strategy for new customer acquisition and revive inactive customers
- Increase market share by achieving set target in counts and volume
- Developing new ideas to improve the business in untapped areas
- Designing and implementing product development strategies
- Develop production of advertising & promotional sales support materials
- Developing new ideas to improve the branding and visibility in the branches
- Relationship management with customers, partners and agents
- Prepare market intelligence report, feedback & recommendations to the Head of department
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
Officer, Corridor Business, Bangladesh
Al Fardan Exchange LLC
10.2020 - 12.2022
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Grow existing product portfolio and develop relevant new products to support growth for corridor business
- Collaborate with marketing and relevant stakeholders in executing all plans and programs for the corridor
- Participate in social center events, gatherings, special programs and cultural presentations to develop and
maintain cordial relationship with stakeholders - Ensure regular visits to community centers, embassy and consulate offices to keep abreast of information
relevant to the business - Execute competitor and market analysis and provide feedback, suggestions & recommendations to higher
management to improve business positioning, systems and procedures
Marketing and Business Development Coordinator
Al Fardan Exchange LLC
01.2020 - 09.2020
- Enhanced brand visibility by executing targeted marketing campaigns and engaging content strategies.
- Boosted lead generation through the development and implementation of various marketing initiatives.
- Develop strategies and marketing plan to support target achievement
- Collaborate with Marketing and stakeholders in executing plans and programs
- performing BTL Activities and relationship management
- Generating Leads and prospect
- Work closely with external agencies to develop the production of marketing materials
- Identify new business opportunities, advertising, promotions & campaigns
- Developing new ideas to improve the branding and visibility into the branches
- Competitors market analysis and provide feedback & recommendations
Sales Executive
Areej Al Noor Trading LLC
05.2010 - 12.2010
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Prepare sales plan and strategy to achieve sales target for retail outlet and distribution
- Managing visual merchandising and In-store promotions
- Inventory management
- Selecting, appointing and conduct sales training to the team members
- Drive and motivate sales team to achieve sales target
Branch Manager/Salesman
National Trading & Developing Establishment
04.2007 - 04.2010
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Product requisition, Inventory management and manage point of sale
- Greeting customers and offering assistance
- Accurately describe product features and benefits to the customers
- Analyzing fast, regular and slow-moving SKUs
- Stay up to date with merchandise especially new products
- Maintain store clean and ensure that all the merchandise is displayed in an appealing manner
- Ensure high level of customer satisfaction through excellent sales service
- Manage strategic relationship to leverage significant business opportunities
Marketing Executive
Priceclub Wholesale
12.2004 - 03.2007
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Prepare and implement marketing plan, advertising and marketing campaigns
- Negotiate with suppliers for regular promotions
- Rent branding spaces to generate company’s revenue
- Communicate with target audience and develop customer relationship
- Track marketing performance, return on investment and prepare reports
- Monitor and report competitors’ activity
- Work closely with in-house and external creative agencies to design marketing materials
- Maintain customer database and develop relationship with key stakeholders and suppliers
Education
MBA - Executive Masters of Business Administration
Prist University
Tamil Nadu, India09.2013
BBA - Bachelor of Business Management
Bangalore University
Bangalore, India04.2003
High School Diploma -
Tejgoan College
Dhaka, Bangladesh05.1999
High School Diploma -
Piplakhandi High School
Dhaka, Bangladesh03.1999
Skills
- Problem Solving
- Lead Generation
- Relationship Management
- Product Development
- Business Analysis
- Customer Retention
- Event Planning
- Client Acquisition
- Data Analysis
- Marketing Strategy
- Business Relationship Management
- Customer Relationship Management
- Stock Management
- Cash Handling
Accomplishments
- Achieved sales target, counts 107%, volume 159% for the year 2023 and new acquisition year to year growth 26%.
- Certificate of Appreciation, Mission JPMC for achieving 100% sales target by Al Fardan Exchange LLC, UAE, January to February, 2023
- Certificate of Appreciation, Best Employee of the Month by Al Fardan Exchange LLC, UAE, January, 2023
- Certificate of Appreciation, Best Employee of the Month by Al Fardan Exchange LLC, UAE, February, 2023
- Fraud Risk Management and Whistle blowing Trading from KPMG by Al Fardan Exchange, UAE, 2013
- Certificate of Competence Galadari Motor Driving Centre, UAE, 2009
- Food and Hygiene Control Training course from National Trading and Developing Establishment, UAE, 2008
- Project on consumers attitudes and preferences towards products of Karnataka Soaps & Detergents Limited, Bangalore, India, 2002
Languages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Business Development Specialist
Al Fardan Exchange LLC
01.2023 - Current
Officer, Corridor Business, Bangladesh
Al Fardan Exchange LLC
10.2020 - 12.2022
Marketing and Business Development Coordinator
Al Fardan Exchange LLC
01.2020 - 09.2020
Sales Executive
Areej Al Noor Trading LLC
05.2010 - 12.2010
Branch Manager/Salesman
National Trading & Developing Establishment
04.2007 - 04.2010
Marketing Executive
Priceclub Wholesale
12.2004 - 03.2007
MBA - Executive Masters of Business Administration
Prist University
BBA - Bachelor of Business Management
Bangalore University
High School Diploma -
Tejgoan College
High School Diploma -
Piplakhandi High School
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