Results-oriented professional with 2 years experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Hi, I’m
Mylene Buid
Store Supervisor
Abu Dhabi
Summary
Overview
5
years of professional experience
3
years of post-secondary education
1
Language
Work History
Max Retail Landmark Group LLC, Abu Dhabi
Store Supervisor
10.2021 - Current
Job overview
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized shift meetings to communicate and resolve issues for night operations.
- Answered questions about store policies and addressed customer concerns.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Trained team members in successful strategies to meet operational and sales targets.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Mentored new sales associates to contribute to store's positive culture.
- Trained newly hired sales team in upselling techniques.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Max Retail Landmark Group LLC, Ajman
Department Head
04.2019 - 09.2022
Job overview
Education
Juan F Trivinio Memorial High School Caranan Pasacao Camarines Sur
High School Graduate
06.1996 - 03.1999
University Overview
Skills
Merchandising
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Timeline
Store Supervisor
Max Retail Landmark Group LLC
10.2021 - Current
Department Head
Max Retail Landmark Group LLC
04.2019 - 09.2022
Juan F Trivinio Memorial High School
High School Graduate
06.1996 - 03.1999
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