PROJECTS ACCOMPLISHED
• Configuration, administration and troubleshooting of Unified communications/IP Telephony (UCAAS), ADSL/WAN.
• Works with network team on design, configuration and implementation of Internet services.
• Monitoring and troubleshooting of Voice Gateways and call signaling protocols on Voice Gateways.
• Configuration and support on the cloud PABX solution.
• Performing daily operations of Moves, Additions, changes, and deletion requests in IPT
• Customer support to the live issues in IPT/internet with the customers under managed services.
• Configuration and troubleshooting the cloud CCTV.
• Configuration on end point security (F-secure).
• Configuration & support for customer live issues and requirement.
• Configuration and troubleshooting the cloud Fortinet firewall solution.
• Designing/ implementing the ICT solutions based on the customer’s Need like Cisco IPT/wireless solutions/switching etc.
• Supporting in live issues in different components of network like (switching, routing, voice gateways, firewall, IPT, Wireless, CCTV etc.
Configuration and T shoot in Cisco UC applications like CUCM11x/CME/CUE/CUC11x/IMP11x/Expressway solution/JABBER.
• Configuration, Monitoring of Voice gateway Interfaces towards PSTN like FXS, FXO, ISDN, sip trunks.
• Extensive experience in Cisco IP Telephony network construction and handling.
• Configurations of IP phones / Video end points with respective features.
• Hands-on experience in BE UCS servers/VM ware
• Configuration & support of voice signaling protocol (SIP, H.323, MGCP) and features like SRST.
• Configurations of different IPT solutions like Siemens/D-Link.
• Knowledge/experience in the concept of Fax.
• Configuration & support in switching concepts like VLANs, switch ports, VTP, HSRP, VRRP, stacking, routing, STP etc.
• Hands on experience in setting up switches like (Cisco, HP, Aruba, Extreme).
• Configuration & support in different wireless solutions (controllers & AP) like Aruba, Cisco, and Ruckus etc.
• Troubleshooting network (LAN, WAN and WLAN) incidents and liaising.
• Configurations and support in firewalls like (Fortinet/SonicWALL)
• Knowledge in VPN technology and end point security
• Updating network equipment to the latest firmware releases.
• Working with ISP’s for network incidents resolution.
• Configurations and support in CCTV solutions.
• Experience & ideas at passive work like rack mounting of different network devices and cabling concepts
• CCNA routing and switching
• CCNP Collaboration
• CCNA Voice
• Fortinet NSE1, NSE2, NSE3
• CCNA routing and switching
• CCNP Collaboration
• CCNA Voice
• Fortinet NSE1, NSE2, NSE3