Nassar Hijazi
Dubai,United Arab Emirates
Summary
Results-driven Management professional with 9 years of experience in retail, operations, production management, organisational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritising activities, translating business requirements into solutions and achieving defined objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Store operations manager, Zara
Dubai holding group
Abu Dhabi, UAE
03.2023 - Current
- Oversee daily operations to ensure efficiency and customer satisfaction
- Manage inventory, staffing, and store maintenance
- Implement and enforce company policies and procedures
- Drive sales performance through effective team leadership
- Analyze store performance and implement strategies for improvement
- Foster a positive work environment and promote teamwork
- Ensure compliance with health and safety regulations
Assistant manager, LC Waikiki
Apparel Group
Dubai, UAE
06.2021 - 02.2023
- Support the Store Manager in day-to-day operations
- Assist with inventory management and merchandising
- Provide exceptional customer service and resolve issues
- Train and supervise store staff to ensure high performance
- Implement visual merchandising standards
- Contribute to sales targets and profitability goals
- Assist in scheduling and payroll management
- Maintain store cleanliness and adherence to company policies
Store Manager, IAM Jewellery
Azadea
Amman, Jordan
08.2017 - 02.2020
- Store Manager at IAM Jewellery, Azadea
- Lead all aspects of store operations and team management
- Drive sales and achieve revenue targets
- Develop and implement strategies to enhance customer experience
- Ensure compliance with company policies and standards
- Manage inventory, including ordering and stock control
- Train and motivate staff to deliver exceptional service
- Oversee store visual merchandising and product presentation
- Analyze performance metrics and make data-driven decisions
Store Manager, Garage Clothes Shop
Al Hokai Group
Amman, Jordan
11.2014 - 07.2017
- Responsible for overall store operations and team leadership
- Drive sales growth and meet financial targets
- Develop and execute strategies to enhance customer engagement
- Maintain high visual merchandising standards
- Manage inventory levels and conduct regular stock checks
- Recruit, train, and supervise store staff
- Ensure compliance with company policies and procedures
- Analyze sales data to make informed business decisions
Education
Bachelor of Business Administration - Business
Petra University
Amman/Jordan 02.2010 - 06.2014
Skills
- Leadership
- Operations Management
- Sales Growth
- Customer Service
- Team Management
- Strategic Planning
- Analytical Skills
- Communication
- Problem-Solving
- Adaptability
Languages
English
Native
Arabic
Native
Timeline
Store operations manager, Zara
Dubai holding group
03.2023 - Current
Assistant manager, LC Waikiki
Apparel Group
06.2021 - 02.2023
Store Manager, IAM Jewellery
Azadea
08.2017 - 02.2020
Store Manager, Garage Clothes Shop
Al Hokai Group
11.2014 - 07.2017
Bachelor of Business Administration - Business
Petra University
02.2010 - 06.2014
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