Nikita Buekenhout
Dubai
Summary
Motivated and adaptable professional with a diverse background, now pivoting to the marketing industry. Bringing strong organizational skills, a creative mindset, and a passion for brand development. Eager to apply a unique perspective and transferable skills to a marketing coordinator role, contributing to the success of dynamic marketing teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airport Services Coordinator
Emirates Group
Dubai, United Arab Emirates
03.2022 - 08.2024
- Provided guidance and support to team members in executing baggage-related tasks during their shifts
- Ensured team members consistently met Dnata's customer service standards while adhering to relevant Aviation Security laws
- Implemented robust procedures to guarantee the safety of passengers, crew, and aircraft by reconciling and loading baggage onto the correct flights
- Effectively deployed resources and resolved issues pertaining to baggage handling systems, vehicles, and conveyors
- Operated the Baggage Reconciliation System (BRS) to track the movement of baggage
- Collaborated closely with the passenger services department to track baggage and assist in carrying out safety measures and reporting security breaches
- Coordinated with various departments such as Check-in, Boarding Gate, Ramp, Cargo, and Lounge for smooth passenger acceptance
- Supervised service partners' activities to ensure efficient operations
- Facilitated coordination with Cargo, Fueling company, Baggage Make-up Area, aircraft loading team, and catering suppliers to ensure a seamless turnaround
Data-Entry Administrator
IMMEX
Dubai, United Arab Emirates
09.2021 - 02.2022
- Entered client and account information accurately and efficiently from source documents, adhering to strict time constraints
- Compiled, validated, and organized information to prepare source material for computer entry
- Examined data for inconsistencies or errors, resolved any incompatibilities, and conducted thorough quality checks on the output
- Utilized strong communication and interpersonal skills to collaborate effectively with team members and stakeholders
- Applied analytical reasoning skills to identify patterns, trends, and potential issues within the data
- Thrived in deadline-driven environments, consistently meeting or exceeding project timelines
- Displayed personal initiative in identifying opportunities for process improvements and implementing effective solutions
Data-Entry Administrator
Closet Case Dubai
Dubai, United Arab Emirates
10.2019 - 03.2020
- Generate reports, store completed work in designated locations, and perform backup procedures
- Respond promptly to information requests, ensuring access to relevant files, while adhering to data integrity and security policies
- Review customer and account source documents for deficiencies and resolve issues following standard procedures or by consulting the team leader for resolution
- Maintain smooth operations by following established policies and procedures, and proactively report any necessary changes
Call Center Representative
Simon Fraser University
Vancouver, Canada
01.2018 - 04.2018
- Promoted and communicated relevant information with alumni and answered queries
- Advised alumni about the program structure and contributions towards its development
- Provided basic and accurate information via phone and email
- Successfully raised and passed $100,000 in alumni gifts towards University Advancement, and raised funds for students and programs, like scholarships, bursaries, and university advancements
- Built positive relationships with our alumni
- Responsible for receiving all payments according to standard practices and processed payments via cheques and credit/debit cards
Education
Associate of Science - Health Sciences
University of The People
09.2025
Bachelor of Arts - Communication And Publishing
Simon Fraser University
Vancouver, CA09.2018
Skills
- Time Management
- Adaptability
- Attention to Detail
- Copy Writing & Proof-Reading
- Problem-Solving
- Computer Literacy
- Project Management Tools
- Creative Thinking
- Canva Designs
Accomplishments
Najm Appreciation 2023 & 2024 Awarded by Emirates Group for consistently complying with operational expectations and willingness to go beyond.
Certification
- Copy Editor & Proofreader: Complete Course
- Introduction to CRM with HubSpot
- The Complete Digital Marketing Course
Languages
French
Arabic
Hindi
Timeline
Airport Services Coordinator
Emirates Group
03.2022 - 08.2024
Data-Entry Administrator
IMMEX
09.2021 - 02.2022
Data-Entry Administrator
Closet Case Dubai
10.2019 - 03.2020
Call Center Representative
Simon Fraser University
01.2018 - 04.2018
Associate of Science - Health Sciences
University of The People
Bachelor of Arts - Communication And Publishing
Simon Fraser University