Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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Nikita Buekenhout

Dubai

Summary

Motivated and adaptable professional with a diverse background, now pivoting to the marketing industry. Bringing strong organizational skills, a creative mindset, and a passion for brand development. Eager to apply a unique perspective and transferable skills to a marketing coordinator role, contributing to the success of dynamic marketing teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Airport Services Coordinator

Emirates Group
03.2022 - 08.2024
  • Provided guidance and support to team members in executing baggage-related tasks during their shifts
  • Ensured team members consistently met Dnata's customer service standards while adhering to relevant Aviation Security laws
  • Implemented robust procedures to guarantee the safety of passengers, crew, and aircraft by reconciling and loading baggage onto the correct flights
  • Effectively deployed resources and resolved issues pertaining to baggage handling systems, vehicles, and conveyors
  • Operated the Baggage Reconciliation System (BRS) to track the movement of baggage
  • Collaborated closely with the passenger services department to track baggage and assist in carrying out safety measures and reporting security breaches
  • Coordinated with various departments such as Check-in, Boarding Gate, Ramp, Cargo, and Lounge for smooth passenger acceptance
  • Supervised service partners' activities to ensure efficient operations
  • Facilitated coordination with Cargo, Fueling company, Baggage Make-up Area, aircraft loading team, and catering suppliers to ensure a seamless turnaround

Data-Entry Administrator

IMMEX
09.2021 - 02.2022
  • Entered client and account information accurately and efficiently from source documents, adhering to strict time constraints
  • Compiled, validated, and organized information to prepare source material for computer entry
  • Examined data for inconsistencies or errors, resolved any incompatibilities, and conducted thorough quality checks on the output
  • Utilized strong communication and interpersonal skills to collaborate effectively with team members and stakeholders
  • Applied analytical reasoning skills to identify patterns, trends, and potential issues within the data
  • Thrived in deadline-driven environments, consistently meeting or exceeding project timelines
  • Displayed personal initiative in identifying opportunities for process improvements and implementing effective solutions

Data-Entry Administrator

Closet Case Dubai
10.2019 - 03.2020
  • Generate reports, store completed work in designated locations, and perform backup procedures
  • Respond promptly to information requests, ensuring access to relevant files, while adhering to data integrity and security policies
  • Review customer and account source documents for deficiencies and resolve issues following standard procedures or by consulting the team leader for resolution
  • Maintain smooth operations by following established policies and procedures, and proactively report any necessary changes

Call Center Representative

Simon Fraser University
01.2018 - 04.2018
  • Promoted and communicated relevant information with alumni and answered queries
  • Advised alumni about the program structure and contributions towards its development
  • Provided basic and accurate information via phone and email
  • Successfully raised and passed $100,000 in alumni gifts towards University Advancement, and raised funds for students and programs, like scholarships, bursaries, and university advancements
  • Built positive relationships with our alumni
  • Responsible for receiving all payments according to standard practices and processed payments via cheques and credit/debit cards

Education

Associate of Science - Health Sciences

University of The People
09.2025

Bachelor of Arts - Communication And Publishing

Simon Fraser University
Vancouver, CA
09.2018

Skills

  • Time Management
  • Adaptability
  • Attention to Detail
  • Copy Writing & Proof-Reading
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Creative Thinking
  • Canva Designs

Accomplishments

Najm Appreciation 2023 & 2024 Awarded by Emirates Group for consistently complying with operational expectations and willingness to go beyond.

Certification

  • Copy Editor & Proofreader: Complete Course
  • Introduction to CRM with HubSpot
  • The Complete Digital Marketing Course

Languages

French
Arabic
Hindi

Timeline

Airport Services Coordinator

Emirates Group
03.2022 - 08.2024

Data-Entry Administrator

IMMEX
09.2021 - 02.2022

Data-Entry Administrator

Closet Case Dubai
10.2019 - 03.2020

Call Center Representative

Simon Fraser University
01.2018 - 04.2018

Associate of Science - Health Sciences

University of The People

Bachelor of Arts - Communication And Publishing

Simon Fraser University

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Nikita Buekenhout