Nisha Krishna Menon
Summary
Dynamic Sales Executive with a proven track record at DB INVESTING COMPANY, adept at cultivating client relationships and delivering tailored solutions. Skilled in customer relationship management and training, I excel in driving repeat business and enhancing team performance. Proficient in TALLY ERP, I leverage data to inform strategic sales decisions.
Overview
14
14
years of professional experience
Work History
Sales Executive
DB INVESTING COMPANY
01.2025 - Current
- Developed relationships with clients to understand their sales needs.
- Presented product offerings and tailored solutions to customer requirements.
- Cultivated relationships with existing customers to encourage repeat business.
- Trained junior sales staff on techniques for improving customer service experience.
Sales Executive
FOURTH VENTURE
08.2023 - 01.2025
- Conducted market research to identify trends and customer preferences.
- Trained new sales team members on best practices and company policies.
- Managed customer accounts and ensured satisfaction through regular follow-ups.
- Used cold calling and networking to sell products and services.
Sales Coordinator
KALYAN JEWLLERS
KOLLAM
05.2021 - 01.2023
- Supporting the sales team,managing customer interactions ,coordinating sales processes,and ensuring smooth operations.
- Call the scheme customer, upload the scheme details in the system, collect the cash, and tell the customer the scheme details.
- Follow up with the customer and acheive the target
Accountant & Cashier
BHAVANI CONSTRUCTION COMPANY
KOLLAM
12.2018 - 04.2021
- Oversaw daily financial transactions, ensuring accurate cash handling and ledger updates.
- Generated detailed financial reports to support strategic decision _making by senior management.
- Improved expense tracking and budgeting accuracy through diligent record-keeping and analysis.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Customer Care Representative
Alain Gold &Dimond
kollam
01.2012 - 11.2018
- Provided exceptional customer service, addressing inquiries, and resolving complaints.
- Supported the sales team by coordinating schedules and managing documentation.
- give wedding customers gold sets.
- Developed knowledge of jewelry products to enhance customer interactions.
- Assisted customers with order placements and payment processing.
Education
High School Diploma -
SECONDARY SCHOOL LEAVING CERTFICATION{10 TH GRADE
KERALA INDIASkills
- TALLY ERP
- Customer relationship management
- MICROSOFT OFFICE SUITE{WORD,EXCEL,POWER POINT}
- Account management
- SALES MANAGEMENT SOFTWARE
- STOCK MARKET ANALYSIS
- Training and mentorship
- complaint resolution systems
- Database management
- Problem solving
- Systems and software expertise
- Sales presentations
Languages
English,HINDI,MALAYALAM
First Language
Timeline
Sales Executive
DB INVESTING COMPANY
01.2025 - Current
Sales Executive
FOURTH VENTURE
08.2023 - 01.2025
Sales Coordinator
KALYAN JEWLLERS
05.2021 - 01.2023
Accountant & Cashier
BHAVANI CONSTRUCTION COMPANY
12.2018 - 04.2021
Customer Care Representative
Alain Gold &Dimond
01.2012 - 11.2018
High School Diploma -
SECONDARY SCHOOL LEAVING CERTFICATION{10 TH GRADE