OLIVER NALUYIMA
CUSTOMER SERVICE AGENT
Ajman
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
CARREFOUR HYPERMARKETS LLC
2021.12 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained calm demeanor and professionally managed issues in busy, high stress situations
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Education
High School Diploma -
Uganda Institute of Business And Media Studies
Uganda, Kampala 2001.04 -
Skills
Excellent People Skills,personal and interpersonal
Multi-Tasking Strength
Computer skills ie Microsoft word/Excel and E-mail
Client Account Management
Sales Development
Customer Service
Verbal and Written Communication
Product and Service Sales
Listening Skills
Patience and ability to remain calm in stressful situations
Team work
Timeline
Sales Associate
CARREFOUR HYPERMARKETS LLC
2021.12 - Current
High School Diploma -
Uganda Institute of Business And Media Studies
2001.04 -