Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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OSAMA RADWAN

UAE Fujairah,United arab of emirates

Summary

Results-Driven Telecommunications Sales Representative with over 10 years of experience in selling telecom products and services, including mobile plans, internet packages, and enterprise communication solutions. Proven track record of exceeding sales targets through consultative selling, effective negotiation, and strong customer relationship management. Skilled in prospecting, lead generation, and closing high-value deals in both B2B and B2C environments. Known for delivering exceptional customer service, resolving client issues, and maintaining long-term client satisfaction.Proven ability to drive online sales, manage digital marketing campaigns, and deliver virtual product demonstrations. Proficient in CRM systems and digital communication tools.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Sales Executive / Acting Supervisor

Etisalat UAE
, UAE
06.2015 - 05.2025
  • Over 8 years of frontline sales experience in the telecom sector
  • Frequently assigned as Acting Supervisor to lead daily operations and manage sales teams
  • Supported performance reviews, target planning, and store strategy implementation
  • Conducted regular training sessions for new and existing employees on product knowledge and sales techniques
  • Developed rapport with clients, leading to increased retention and upselling opportunities
  • Received consistent recognition for exceeding monthly and quarterly targets
  • Collaborated with cross-functional departments to improve service delivery and operational efficiency

Sales representative

Etisalat egypt
Egypt , Cairo
03.2014 - 04.2015
  • Expanded client base through targeted outreach initiatives.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Participated in team-building activities, promoting a harmonious work environment.
  • Collaborated with marketing department for effective promotional campaigns.
  • Conducted market analysis to anticipate future trends and adjust strategies accordingly.
  • Strengthened brand reputation with impeccable professionalism and integrity.

Sales Representative

Al Rashideen Import & Export Company
, Egypt
02.2012 - 01.2013
  • Handled the sales and promotion of confectionery products in multiple retail zones
  • Built and maintained strong relationships with shop owners and purchasing managers
  • Ensured product visibility and branding at key retail outlets
  • Executed sales campaigns and introduced new products to the market
  • Managed inventory levels, placed timely orders, and coordinated with logistics
  • Collected market data to assist in pricing and promotional decisions
  • Consistently met monthly and quarterly sales targets
  • Participated in weekly sales meetings and contributed to team planning sessions

Education

L.L.B - Law

Helwan university
Egypt

Skills

  • Customer Service Management
  • Lead Generation
  • Upselling and Cross-Selling
  • Sales Analytics and Reporting
  • Sales Strategy
  • Time Management and Organization
  • Decision-Making
  • Training and Development
  • Problem Solving
  • Multitask



Certification

  • Sales Skills & techniques
  • Sales Prospecting & Lead Generation
  • Inbound Sales Certification

Languages

English
Fluent
Arabic
Native

Timeline

Senior Sales Executive / Acting Supervisor

Etisalat UAE
06.2015 - 05.2025

Sales representative

Etisalat egypt
03.2014 - 04.2015

Sales Representative

Al Rashideen Import & Export Company
02.2012 - 01.2013

L.L.B - Law

Helwan university

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OSAMA RADWAN