Othman Abdelrahman
Sharjah
Summary
An ambitious person, I seek to develop in my field of work through continuous learning and attending courses Training, I strive to achieve goals and results, I am proactive,
I work within a team and present ideas
Constructive and innovative suggestions in order to improve and develop the quality of work
Overview
3
3
years of professional experience
Work History
Administrative Customer Happiness
Ministry of Health and Prevention
Dubai
12.2021 - Current
- Assisting customers in providing service and providing them with requirements
- The main person responsible for the sick leave service
- Responsible for preparing reports
- Responsible for the role system in the center
- Follow the results of the customer’s pulse, the secret shopper
- Preparing presentations and results via Microsoft programs
Education
Bachelor's Degree in Human Resources Management -
City University Ajman
Ajman 09-2025
High School Diploma -
Muath Bin Jabal
Sharjah12-2019
Skills
- Customer Education
- Help Desk Support
- CRM Software
- Report Preparation
- Scheduling
- Data Entry
- Customer Service
- Administrative Support
- Project Planning
- Proposal Writing
- Meeting planning
- Presentation Design
- Team Collaboration
- Research and Analytical Skills
- Goal Setting
- Analytical Thinking
Accomplishments
- Hero employee 2022
- Hero employee 2023
Accredited training certificates ( +200 )
- Metaverse
- Leadership Skills
- Customer Service
- Innovation Models
- Teamwork and creativity
- Analyze data using Excel
- CHAT GPT
- The role of individuals’ functional excellence in achieving excellence
Institutional
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Administrative Customer Happiness
Ministry of Health and Prevention
12.2021 - Current
Bachelor's Degree in Human Resources Management -
City University Ajman
High School Diploma -
Muath Bin Jabal
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