RAJINA SA
TECH SUPPORT
DUBAI
Summary
Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.
Overview
2
2
Languages
Work History
IT Support Engineer
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
Education
Master of Science - IT
MG UNIVERSITY
KOTTAYAM 04.2001 -
Bachelor of Science - IT
CCSIT
THALIKULAM 04.2001 -
AISSCE -
CSM CENTRAL SCHOOL
EDASSERY 04.2001 -
AISSE -
CSM CENTRAL SCHOOL
EDASSERY 04.2001 -
Timeline
Master of Science - IT
MG UNIVERSITY
04.2001 -
Bachelor of Science - IT
CCSIT
04.2001 -
AISSCE -
CSM CENTRAL SCHOOL
04.2001 -
AISSE -
CSM CENTRAL SCHOOL
04.2001 -