Rameez Rizwan
Dubai
Summary
Highly experienced sales professional with over 10 years of expertise seeking a challenging sales position. Possessing a comprehensive understanding of sales procedures and a diverse range of services, I am equipped with in-depth knowledge to make a valuable impact on organizational development.
Overview
13
13
years of professional experience
Work History
Senior Personal Banking Advisor
Emiratesnbd Bank
Dubai
08.2023 - Current
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
- Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience.
- Conducted financial reviews for customers, identifying opportunities for cross-selling additional products and services.
- Ensured compliance with all regulatory requirements, protecting both the bank''s reputation and its customers'' interests.
- Strengthened client relationships through consistent follow-ups and proactive communication.
- Enhanced customer satisfaction by providing personalized banking solutions and prompt service.
- Mentored junior personal bankers, sharing industry knowledge and best practices for career development.
- Streamlined account opening processes for improved efficiency and reduced waiting times.
Priority Banking Advisor
Emirates NBD
Dubai, United Arab Emirates
03.2018 - Current
- Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximising profitability and efficiency of our products
- Actively prospect, recruit and pre-qualify new clients for our financial services
- Be a primary point of contact for new and existing customers
- Provide feedback for product enhancements
- Meet/Exceed budget for revenue and profitability through effective relationship management to achieve service excellence through focusing on the analysis and satisfaction of Priority Customer's personal financials as well as investment needs and objectives
Senior Associate
Emirates NBD
Dubai, United Arab Emirates
02.2013 - 02.2018
- Getting new customer for credit card loans
- Exceeding sales goals on a monthly basis
- Made appropriate changes to resolve customer problems
- Selling according to customers need, requirement and budget
- Achieving daily target for the team
- Insurance (Life and Credit Shield), SMS Banking and others
- Convincing customers to look forward to transfers and services
- Marketing and selling credit cards loyalty services which included balance transfer, cash transfer, hardcore selling target
Relationship Officer Credit Card Loyalty Department
RAK Bank
Dubai, United Arab Emirates
04.2012 - 10.2012
Education
Bachelor of Commerce -
M.J.P Rohilkhand University
Bareilly03.2011
Intermediate -
Bishop Conrad School
Bareilly01.2008
Highschool -
National Institute of Open Schooling
01.2006
Skills
- Time management & planning
- Team participation
- Firm grasp of sales ethics
- Critical thinking and problem solving
- Multi-task management
- Interpersonal skills
Accomplishments
- Bravo Champion Award
- Aspire Award
- Best Performer - 2016
Languages
English
Hindi
Arabic
Hobbies and Interests
- Baking & cooking
- Avid binge watcher
- Travelling
Others
- Valid UAE employment visa
- Valid UAE driving license
Timeline
Senior Personal Banking Advisor
Emiratesnbd Bank
08.2023 - Current
Priority Banking Advisor
Emirates NBD
03.2018 - Current
Senior Associate
Emirates NBD
02.2013 - 02.2018
Relationship Officer Credit Card Loyalty Department
RAK Bank
04.2012 - 10.2012
Bachelor of Commerce -
M.J.P Rohilkhand University
Intermediate -
Bishop Conrad School
Highschool -
National Institute of Open Schooling