Rishan Junkeer
Customer Service
Dubai,DU
Summary
Highly self-motivated individual with over 6+ years in sales and relationship management looking for a position where my extensive and diverse sales experience and skills can positively impact the organization.
Overview
11
11
years of professional experience
Work History
Sales Executive
Schatz Investment LLC
Dubai, Dubai
04.2021 - Current
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collections Coordinator
07.2019 - Current
- Assisting Sales and Service Delivery Manager with current customer statement of accounts.
- Coordinating collections with the sales team for confirmed payments.
- Handling system driven reports and distribution to the appropriate hierarchy.
- Achieving set targets as a team with sales and SDMs.
- Communicating and following up with accounts and finance teams for pending payments.
- Managing SDMs weekly collection pipelines set by management.
Collection Agent
12.2018 - 05.2019
- Derby Debt Collection – Debt,.
- Recovery Targets: Achieve assigned recovery targets in order to contribute predefined Milestones.
- Outbound calling to the debtors to assist / negotiate debt obligation in a win-win situation.
- Support and handle Consumer collection inbound and outbound calls.
- Educate the customers about the legal consequence and how to avoid it.
- Dealing with Approx.
- All UAE Banks Legal & Write-off Commercial & Individual.
- Monitor all the filing police cases steps since getting the returned CHQs till getting the CHQs back stamped from the police station.
Collections Officer
02.2017 - 08.2018
- (Amex Credit Card) at Nations Trust Bank – Colombo, Sri Lanka.
- Negotiate and collect payments from Cycle Delinquent (CD) 1 customers.
- Locating debtors using internal and external databases and other links.
- Achieving over 85% monthly targets of a portfolio of average 10 million.
- Advising customers of necessary actions and strategies for debt repayment.
- Prepare weekly collection reports and plan the strategies to be used, to improve the collections as Individual and for the team.
Sales Supervisor
Royal Solutions Pvt Ltd
12.2014 - 02.2017
- Achieve a monthly sales target by onboarding new clients.
- Driving Customer Service Excellence.
- Act as an interface for settlement issues and queries.
Account Manager
F. E Trading, UFX Market
12.2013 - 12.2014
- Sri Lanka.
- Sales, Tele Marketing and meeting targets in the forex stock market.
- Assisting Overseas Clients with Trading Signals and Investment.
Call Centre Executive
03.2012 - 12.2013
Account Manager
XForex
03.2012 - 12.2013
Education
Diploma - Cabin Crew
Institute of International Air Transport (IIAT), Asian Aviation Centre, AAC Engineering Academy
Aeronautical Technology
Asian Aviation Centre (AAC)
O -
Leighton Park International School
Skills
Currently Employed in UAEundefined
Timeline
Sales Executive
Schatz Investment LLC
04.2021 - Current
Collections Coordinator
07.2019 - Current
Collection Agent
12.2018 - 05.2019
Collections Officer
02.2017 - 08.2018
Sales Supervisor
Royal Solutions Pvt Ltd
12.2014 - 02.2017
Account Manager
F. E Trading, UFX Market
12.2013 - 12.2014
Call Centre Executive
03.2012 - 12.2013
Account Manager
XForex
03.2012 - 12.2013
O -
Leighton Park International School
Aeronautical Technology
Asian Aviation Centre (AAC)
Diploma - Cabin Crew
Institute of International Air Transport (IIAT), Asian Aviation Centre, AAC Engineering Academy
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