Rizwan Khan
Dubai,United Arab Emirates
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Special Handling Agent
Dnata
Dubai , UAE
2024.01 - Current
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Customer service Cum Helper
Henkel Polybite
Umm Al Quwain City , Imarat Umm al Qaywayn
2023.09 - 2024.01
• Works in QCL (Quality check Lab)
• Checking of goods on demand of customers.
Education
Bachelor's degree - Political Science
Abdul Wali Khan University
Pakistan 2017.09 - 2022.01
Skills
- Customer relations
- Cash handling
- Microsoft Excel
- Customer assistance
- Multi-tasking
- Positive attitude
Languages
English
Fluent
Urdu
Fluent
Arabic
Beginner
Punjabi
Elementary
Affiliations
- Study Quran and Pray 5 times Prayer
Timeline
Special Handling Agent
Dnata
2024.01 - Current
Customer service Cum Helper
Henkel Polybite
2023.09 - 2024.01
Bachelor's degree - Political Science
Abdul Wali Khan University
2017.09 - 2022.01
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