Rose Enanga
Dubai,UAE
Summary
Experienced in property management with a strong focus on resident communication and estate administration. Proficient in CRM software use, marketing and advertising, and strategic planning. Demonstrates expertise in lease drafting, contractor sourcing, and maintenance planning. Adept at problem-solving and team building, with excellent public speaking and communication skills. Committed to enhancing operational efficiency and tenant satisfaction through effective fee collection and contracting strategies.
Overview
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Property consultant
Fam Properties Real Estate
2025.11 - Current
- Conducted thorough evaluations of properties for accurate pricing estimations.
- Managed client portfolios with diligence, resulting in high customer satisfaction.
- Assisted clients in navigating complex mortgage application processes, ensuring a speedy approval process.
- Collaborated effectively with solicitors during conveyancing process, expediting settlements.
- Developed marketing materials to promote property listings effectively.
- Negotiated favourable contracts, securing beneficial terms for clients.
- Identified high-potential investment opportunities to boost client returns.
- Maintained up-to-date knowledge of current legislation pertaining to property transactions, protecting client interests at all times.
- Provided insightful advice on property management, enhancing client portfolio performance.
- Improved awareness of available properties through strategic advertising initiatives.
- Achieved property sales by conducting comprehensive market research and creating tailored strategies.
- Facilitated smooth transactions by coordinating legal procedures and paperwork efficiently.
- Established robust relationships with clients to ensure repeat business.
- Compiled detailed reports on property conditions following inspections, ensuring transparency during negotiations.
- Attended real estate fairs and exhibitions for lead generation purposes.
- Streamlined communication processes between landlords and tenants, fostering harmonious relationships.
- Utilised expert knowledge of the local housing market to accurately value properties.
- Conducted due diligence on prospective properties, mitigating risks for investors.
- Organised property viewings for potential buyers leading to successful transactions.
- Established and nurtured lasting client relationships through exceptional customer service for increased satisfaction.
- Provided expert property purchasing advice to prospective buyers, building continued client trust and loyalty.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
- Gathered property information using reliable sources.
- Communicated terms and conditions to prospective buyers or tenants.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Drafted leasing and sale agreements for tenant signing.
- Offered bespoke advice on property value based on current market estimates.
- Managed multiple rental properties with outstanding planning and organisation.
- Oversaw transfer of property rights to meet strict deadlines.
- Liaised with property owners and prospective new customers.
Senior Property Manager
Novvi Properties
Dubai
2025.09 - 2025.11
- Boost occupancy rates by 15% within one year using daily follow-ups.
Implement cost-saving measures that reduce expenses by 20% across operations.
Improve tenant satisfaction scores by 30% through proactive management actions.
Negotiate lease agreements that increase rental income by 25% for growth.
Streamline maintenance processes that cut response times by 40% for tenants.
Conduct property inspections that maintain 95% compliance rates consistently.
Train and mentor junior staff to improve day-to-day team performance.
Foster strong vendor relationships to enhance service quality and reliability. - Undertook regular property checks to ensure maintenance standards were upheld.
- Negotiated favourable lease terms for the benefit of landlords.
- Collaborated closely with estate agents to broaden market reach.
- Developed strong relationships with landlords for better property management.
- Advised customer on contract law and property law.
- Obtained and maintained accurate financial records.
Senior Property Manager
WHITE & CO REAL ESTATE LLC
Dubai, UAE
2021.10 - 2025.08
- Managed multiple rental properties with organised planning and day-to-day control.
- Drafted leasing and sale agreements for tenant signature processing.
- Inspected rental properties before, during, and after tenancies, updating reports.
- Used sales and negotiation skills to secure optimal sale and rental prices.
- Advised customers on contract law and property law requirements.
- Liaised with property owners and prospective customers for next steps.
- Identified and planned real estate projects and new builds through research.
- Gathered property information using reliable sources for accurate decisions.
- Monitored property market trends to meet changing customer demand.
- Provided bespoke advice on property value using current market estimates.
- Updated CRM and property management software with renewals and documents.
- Arranged meetings and callouts with potential landlords for services.
- Assisted landlords with RDC cases and eviction notice preparation.
- Estimated costs using knowledge of current market trends and rates.
- Communicated terms and conditions clearly to prospective buyers or tenants.
- Oversaw property-right transfer to meet strict deadlines successfully.
- Maintained customer relationships to support a high satisfaction rate.
- Managed property maintenance with tradespeople to complete repairs.
- Maintained accurate financial records for all rental activity.
Property Manager/Receptionist
ORRA HARBOUR/ORRA MARINA
Dubai
2019.04 - 2021.09
- Managed multiple rental properties with outstanding planning and organization. Managed customer relationships to achieve high satisfaction rate. Oversaw property maintenance, working with various tradesmen to complete repairs. Obtained and maintained accurate financial records. Drafted leasing and sale agreements for tenant signing. Inspected rental properties before and after tenancies, appropriately handling bond payments. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Answered and helped resolve enquiries from clients, vendors and general public. Kept reception area clean and neat to give visitors positive impression of the company. Solved administrative and customer service issues with knowledgeable assistance and friendly support. Delivered front of house duties with warm and professional manner. Managed high volume of incoming calls from multi-line telephone system and documented messages. Offered knowledgeable, friendly support to in-office guests. Maintained accurate and up-to-date records for smooth handovers. Managed calendars, strategically scheduling appointments to maximise availability. Handled office petty cash and maintained flawless records. Monitored building security, updated logs and issued visitor badges. Issued visitor and contractor passes and recorded visits on security system. Admitted guests into buildings to control site access. Oversaw office supply orders and replenished stock for staff use. Coordinated incoming and outgoing packages and mail to facilitate distribution. Screened and verified visitor IDs, maintaining security of personnel and office environment.
Education
Accredited Real Estate Management -
IREM Dubai
Dubai 2024.01 - 2025.01
Certified Associate of Project Management - undefined
Project Management PMI
United States of America 2017.01 - 2018.01
Diploma - Account Management
Intensive Vocational Training Center
Buea, Cameroon 2015.01 - 2016.01
High School Diploma - Economics & Language
Government High School
Buea, Cameroon 2013.01 - 2015.01
RERA certificate - Real estate
RERA
Dubai, UAE 2026.01 - 2026.01
Skills
- Property showing
- Resident communication
- Fee collection
- CRM software use
- Maintenance planning
- Estate administration
- Marketing and advertising
- Contracting
- Lease drafting
- Contractor sourcing
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
Certification
- Accredited Real Estate Manager International
- RERA license certificate
- Ethics for the Real Estate Manager International
- Certified Associate of Project Management (CAPM)
- UAE Driver's License
- Diploma in Account Management
- High School Diploma
LANGUAGES
English
French
HOBBIES AND INTERESTS
Singing, Exercising, Meditating
Accomplishments
- 1st position best property manager February, March and April 2025
- 2nd position best property manager May 2025
- 2nd position best property manager in September 2024
- 1st position best property manager in July 2024
- Most 5-star reviews in 1st half of the year 2024
WEBSITES AND SOCIAL LINKS
Link https://www.linkedin.com/in/rose-enanga-a5b565125? edln: utm_source=share&utm_campaign=share_via&utm_content
Timeline
RERA certificate - Real estate
RERA
2026.01 - 2026.01
Property consultant
Fam Properties Real Estate
2025.11 - Current
Senior Property Manager
Novvi Properties
2025.09 - 2025.11
Accredited Real Estate Management -
IREM Dubai
2024.01 - 2025.01
Senior Property Manager
WHITE & CO REAL ESTATE LLC
2021.10 - 2025.08
Property Manager/Receptionist
ORRA HARBOUR/ORRA MARINA
2019.04 - 2021.09
Certified Associate of Project Management - undefined
Project Management PMI
2017.01 - 2018.01
Diploma - Account Management
Intensive Vocational Training Center
2015.01 - 2016.01
High School Diploma - Economics & Language
Government High School
2013.01 - 2015.01