Rouda Aljasmi
Sharjah
Summary
Focused using extensive practical experience to enhance scientific support provisions. Takes instruction well and works collaboratively to achieve accurate, reliable testing outcomes. Manages and manipulates data with precision for improved research possibilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [processor ] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Process Associate
Emirates nbd bank
11.2021 - Current
- Results-driven professional with experience in areas of risk management, operations management, sales, customer services across various industries, highly skilled in conducting training, providing technical guidance and planning operational activities to achieve desired goals.
Paytime Operations Officer
PayTime
06.2024 - 09.2024
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
ADMINISTRATIVE TEAM
SHARJAH WOMENS SPORT
01.2024 - 05.2024
- Controlled, monitored and documented administrative processes and procedures.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Coordinated staff schedules, optimizing resource allocation and improving operational capacity.
- Resolved issues as they arose for smooth daily management of administrative operations.
Barista
ALSHAYA
12.2023 - 02.2024
- Warmly greeted and served customers, promptly processing payments to minimize wait times.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
High, Fatima Al Zahra School
Sharjah 12.2020
Skills
- Managing tasks and problem-solving skills
- Excellent conceptual and analytical skills
- Able to work on initiative or as part of a team
- Networking, negotiating, and problem-solving skills
- Analysis and Decision-Making skills
- Detail oriented, strong organization and a high degree of accuracy
- Active Listening
- Training and Development
- Flexible
- Order management and processing
Accomplishments
- Marketing at Sharjah Book Fair 2018-2019-2020-2021
- Volunteer certificates and working hours in this field - Sharjah Cooperative Society - selling goods and helping people - Sharjah Service Center of the Emirates Authority - Qaraen Health Center - patient care and physicians' assistant - Masri career exploration workshop
Languages
English
Advanced
Arabic
Advanced (C1)
Affiliations
- Writing is one of my best skills. I have written two books and am striving to become a good writer
Timeline
Paytime Operations Officer
PayTime
06.2024 - 09.2024
ADMINISTRATIVE TEAM
SHARJAH WOMENS SPORT
01.2024 - 05.2024
Barista
ALSHAYA
12.2023 - 02.2024
Process Associate
Emirates nbd bank
11.2021 - Current
High School Diploma -
High, Fatima Al Zahra School
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