Rupal Sikarwar
Noida
Summary
Results-driven professional with expertise in B2B and B2C sales, lead generation, and conversion strategies. Demonstrates exceptional client relationship management and customer retention skills, coupled with proficiency in first mile and last mile coordination to optimise operational efficiency. Adept at turnaround time (TAT) management, presentation delivery, negotiation techniques, and P&L management support. Skilled in utilising Microsoft Office tools to streamline processes and enhance productivity. Committed to driving business growth through strategic planning and effective communication.
Overview
5
5
years of professional experience
Work history
Sales & Marketing Executive
Assured & Protective Pvt Ltd
Noida
03.2024 - 04.2025
- Develop and implement strategic sales plans for B2B and B2C clients
- Generate leads and convert them into long-term, profitable customers
- Manage client accounts to drive retention and satisfaction
- Coordinate first- and last-mile operations, improving delivery turnaround time (TAT)
- Deliver product presentations and demonstrations to boost client acquisition
- Support profit and loss management (P&L) by optimizing sales operations and client service processes
Sales Support & Operations Coordinator
Aster Public School
Noida
03.2020 - 02.2024
- Led internal communications and coordinated project rollouts
- Collaborated with external vendors to ensure smooth operations
- Managed customer relationships and handled feedback to support retention objectives
- Enhanced service efficiency to meet turnaround time (TAT) targets
Education
PGDM - Marketing
Alliance University
M.Phil. - undefined
Dayal Bagh Educational Institute
MA - undefined
Dayal Bagh Educational Institute
BA (Hons.) - undefined
Dayal Bagh Educational Institute
Skills
- B2B Sales
- B2C Sales
- Lead Generation
- Conversion
- Client Relationship Management
- Customer Retention
- First Mile Coordination
- Last Mile Coordination
- Turnaround Time Management
- TAT Management
- Presentation Skills
- Negotiation Skills
- P&L Management Support
- Microsoft Office
Timeline
Sales & Marketing Executive
Assured & Protective Pvt Ltd
03.2024 - 04.2025
Sales Support & Operations Coordinator
Aster Public School
03.2020 - 02.2024
M.Phil. - undefined
Dayal Bagh Educational Institute
MA - undefined
Dayal Bagh Educational Institute
BA (Hons.) - undefined
Dayal Bagh Educational Institute
PGDM - Marketing
Alliance University
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