SAGAR DHAKAL
Bur Dubai,United Arab Emirates
Summary
A central fixture of my personality is my analytical mind and I'm a problem-solver by nature my immediate goal when I speak to a customers is to get their issue resolved as quickly and efficiently with a productive result as possible and also I am a whiz at interpreting data and transforming it into useful information, overall I have always been an extremely organized person all the times at my workplace and in my personal life too.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Travel consultant
Sweet Dream Tourism L.L.C
Suq Al Kabeer , Bur Dubai, United Arab Emirates
01.2023 - 01.2024
- Identified add-on sales opportunities by analysing client needs, budgets and preferences.
- Advised customers on visas and travel safety.
- Created and communicated clear, detailed itineraries ahead of travel.
- Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales.
- Verified customer insurance and documentation ahead of travel for reduced risk.
- Conducted calls professionally and politely to maintain excellent service standards.
- Monitored flight costs and demand to achieve best-possible prices.
- Carried out day-to-day duties accurately and efficiently.
Warehouse assistant
RSA Global Logistics
Jabel Ali , Dubai , United Arab Emirates
06.2020 - 12.2022
- Operated material handling equipment to move large and heavy loads.
- Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
- Sorted materials on warehouse racks and shelves.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Ensured picking documentation was completed correctly, maintaining accurate records.
- Loaded packaged goods on to trucks for shipping.
- Followed safety guidelines when operating in hazardous environments.
- Maintained clean, safe and orderly warehouse space.
- Scanned cargo to keep track of freight movements.
Merchandiser
Bhat-Bhateni Supermarket
Kathmandu , Nepal
02.2019 - 03.2020
- Assessed projects against budgets, adapting plans to meet cost limitations.
- Executed seasonal and promotional product rotations for dynamic, engaging shopping environment.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Assessed inventory to identify restocking needs and minimise shortages.
- Monitored evolving design trends to offer innovative interiors solutions.
- Selected furniture and accessories for different interior spaces and desired form or function.
- Improved displays and installed POS tailored to individual store features.
Education
Diploma - Optional Mathematics
Continental Higher Secondary Boarding School
Nepal 01.2006 - 11.2015
High School Diploma - Computer Science
Nepal Mega Collage
Nepal 01.2016 - 10.2018
Skills
- Business travel
- Self-motivated
- Online sales
- Stock merchandising
- Product promotions
- Customer service oriented
- Safe and efficient driving
- Shipping and receiving
- Order picking and processing
- Warehouse systems proficiency
- Picking and packing
- Logistics management
Languages
English
Advanced
Hindi
Fluent
Nepali
Fluent
Custom
Light
Affiliations
- Photography
- Music
- Cooking
- Travel
Certification
UAE Driving License (Light)
Timeline
Travel consultant
Sweet Dream Tourism L.L.C
01.2023 - 01.2024
Warehouse assistant
RSA Global Logistics
06.2020 - 12.2022
Merchandiser
Bhat-Bhateni Supermarket
02.2019 - 03.2020
High School Diploma - Computer Science
Nepal Mega Collage
01.2016 - 10.2018
Diploma - Optional Mathematics
Continental Higher Secondary Boarding School
01.2006 - 11.2015
UAE Driving License (Light)
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