Salwa Haji Huwair
Sharjah
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
Work history
HR Relations Officer
EPG - EMAX Company
2022.08 - Current
- Addressed employee conflicts immediately following all corporate procedures.
- Handled on-boarding process for newly hired employees, including distributing paperwork.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Answered questions from employees regarding health benefits and retirement plan options in person, over phone and by email.
- Managed benefits enrolment by answering questions and aiding employees with login details.
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Coordinated high quality inductions and seamless onboarding procedures with new starters.
- Crafted and managed vacancy advertisements using variety of job portals including Indeed, LinkedIn and Joblift.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Recruited, hired and trained new employees to optimise profitability.
Trainer & HR Relations Officer
Emirates Post Group
2010.01 - 2022.08
- Handling HR Relations in Different zones: DXB/Shj/Ajm/UAQ
- HR Relations and the Performance Appraisals
- Monitored employee progress, offering feedback to management on additional training requirements.
- Designed training programmes tailored to company needs.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Trained retail staff about products and customer service best practices.
- Analysed training needs to determine learning styles and skills shortages.
- Established online training modules with excellent IT skills.
- Proactively identified and solved complex problems related to employee training, management and business direction.
- Increased accessibility to training workshops and materials by catering to specific requests.
Recruitment • Recruiter
Emirates Post Company
2007.08 - 2022.08
- Recruiting, advertising & sourcing, applying all recruitment process sand Joining
- EP Company.
- Set up interviews with employers and qualified applicants.
- Saved costs by negotiating final employment and partnership contract details.
- Placed a number of candidates annually, including those seeking highly-targeted leadership positions.
- Conducted a number of interviews each year.
- Contacted potential employees about job openings.
- Used range of online platforms to attract top talent, including LinkedIn and Naukri gulf sites.
- Completed background checks on potential hires.
- Conducted reference and background checks on all job applicants.
- Organized applicant drug tests and obtained results.
- Reviewed job descriptions and role requirements to effectively source and select qualified candidates.
- Recruited for various positions across multiple sites in office and operation roles areas.
- Communicated duties, compensation, benefits and working conditions to all potential candidates.
- Sourced, qualified and conducted screening interviews with qualified candidates.
- Negotiated candidate salaries and prepared employment contracts.
- Conducted applicant tests and skill assessments.
IT Trainer
Emirates Post Group Holding Company
2007.04 - 2009.12
- Preparing manuals and Awareness programs
- Train employee's IT sys
- And New Admin projects such as Oracle
- HRMS
- Emirates Post - Learning & Development Centre.
Education
High School Diploma -
Al-Hera Secondary School
UAE - Shj 1998.08 - 2000.06
Diploma of Education - Information Administration
Sharjah Women's Collage
UAE - Sharjah 2000.09 - 2005.06
Bachelor of Business Administration -
Sharjah Women's College
Sharjah 2005.09 - 2007.06
Executive MBA -
Sharjah University
Sharjah 2012.09 - 2014.06
Skills
- Excellent written and verbal communication
- Multi-line telephone skills
- Customer-service orientated
- Interpersonal communications
- Email management
- Professional and smart presentation
- Flexible
- Professional appearance
- Customer service
- Staff development
- Recruitment
- External recruitment
- New employee orientation
- Employment contracts
Languages
Arabic
Native
English
Fluent
Timeline
HR Relations Officer
EPG - EMAX Company
2022.08 - Current
Executive MBA -
Sharjah University
2012.09 - 2014.06
Trainer & HR Relations Officer
Emirates Post Group
2010.01 - 2022.08
Recruitment • Recruiter
Emirates Post Company
2007.08 - 2022.08
IT Trainer
Emirates Post Group Holding Company
2007.04 - 2009.12
Bachelor of Business Administration -
Sharjah Women's College
2005.09 - 2007.06
Diploma of Education - Information Administration
Sharjah Women's Collage
2000.09 - 2005.06
High School Diploma -
Al-Hera Secondary School
1998.08 - 2000.06