Sarma BSJ
Quality And HSE Manager
Sharjah
Summary
About Experienced HSE & Quality manager, skilled in internal and external quality audits. Ability to lead, motivate and developing team. Capable in cooperation and communication internally and externally. Working with coordinators, engineers, principals and customers across the global network of marketing companies. Experienced in planning and executing day-to-day service activities. Target oriented and ability to resolve issues under pressure. Verbal and written communication skills in English. Enhanced understanding of different Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work History
HSE & Quality Manager
Consilium Middle East Marine Services
Sharjah
04.2018 - Current
- Understanding service and installation queries of customers, coordinating service activities and monitoring, 's competency and occupancy on weekly basis
- Submitting service quotations, analyzing lost orders and customer feedback for improvements
- Handling purchase and invoicing tasks, coordinating with accounts team in timely processing invoices
- Monitoring monthly targets and apprise management
- Assisting sales team in submitting competitive offers and for turnkey projects
- Conducting in-house training of Gyro servicing & repairs and GMDSS Radio survey procedures and updating amendments to the team
- Enlisting and renewing approvals of various IAC members
- Professional experience of totaling over thirty-one years in new builds, retrofit projects and service jobs of various navigation and communication equipment of reputed brands Viz
- Sperry marine, Furuno, Sailor, Tokyo Keiki, Kelvin Hughes and Consilium Marine
- Of which about Seventeen years in UAE
- Responsible in preparing, reviewing, maintaining and implementing QMS procedures and
- Sops across different business verticals of company
- Responsible in conducting internal-
- Page 2 of 3 audits, Management review meetings and to interact with external auditors during periodical and renewal audits for ISO 9001: 2015 certification
- Conducting Health & Safety trainings, preparing and implementing SOPs for onsite engineers, back office team to ensure Zero Man hour loss and No productivity loss.
- Used [Software] to create and submit reports of inspections, investigations and follow-up actions.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
Proj. Engineer
Consilium Middle East
04.2008 - 03.2018
- Consilium Middle East Consilium Radars, VDRs Installations/ service, Radio surveys and Tokyo Keiki Gyro- compass Installation/ Service Responsible to conduct in-house training on survey procedures and Gyro compass service procedures
- Responsible Radio & VDR Class approval audits
- Assisting sales personals in preparing tech
- Bids
- Appraising clients on various IMO requirements as and when required basis.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Sales Executive
International Aeradio-IAL
04.2006 - 03.2008
- With IAL, addressing the client’s requirements, turnkey projects, preparing technical & commercial bids for new builds and retro fitments, S-VDR presentations, comprehensive offers for S-VDR clients.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Branch Head
Marine Electronics and Navigation systems
05.2005 - 03.2006
- Branch in-charge in Kakinada, promoted the branch’s business, attended the service requirements of support vessels, off shore rigs in KG basin.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Maintained friendly and professional customer interactions.
- Resolved various issues impacting sales management and business operations.
- Gathered and reviewed customer feedback to improve operations.
- Consulted customers to boost product sales and services.
Coordinator
Marine Electronics and Navigation Systems
04.2003 - 03.2006
- Adhered to timelines to meet quality assurance targets.
- Controlled project costs by approving expenditures.
- Defined engineering problems, collected data, established facts and drew conclusions to solve project issues.
- Determined equipment failure root cause and implemented solutions.
- Trained and managed drafters, junior engineers and surveyors.
- Mentored and coached entry-level and junior engineers to improve talent and boost skill levels.
- Developed and implemented proactive maintenance practices.
- Enforced rules and regulations to keep working environment safe.
- Established and maintained productive working relationships with stakeholders.
- Conducted tests to determine success of product performance.
- Identified needed parts to keep equipment in top operating condition.
Sr. Engineer
01.2000 - 04.2004
- Visakhapatnam branch conducted in- house trainings, executed various retrofit & new build projects of Indian Naval Ships,
- Coast guard ships and merchant vessels.
Ultra Marine Air Aids (P) Ltd
Kolkata
06.1991 - 12.1999
- Versatile range of Furuno equipment of fishing trawlers to ships of International voyages, viz
- Radars, GMDSS, Video sounders, Net Recorders, GPS and Doppler docking systems and etc
- Installation & commissioning, sea trials experience of Furuno Speed log and Docking systems, Radars, AIS and Radio/GMDSS equipment.
Education
Bachelor of Science - Mathematic, Physics & Chemistry
A.C College
Guntur, India 04.1986 - 01.1989
GMDSS-GOC -
AMET University
Chennai, India 06.2010 - 07.2010
Skills
Maintenance and Repair
undefinedAccomplishments
- Furuno GMDSS: Installation and commissioning of Furuno GMDSS, A3 stns
- I) M.V
- Lady Emily, installation-commissioning and sea trials, 1999
- Ii) M.V
- Meghana, installation-commissioning and sea trials, 1998
- Iii) Kolkata Port trust vessels, 1997-98
- Furuno Radar/FAR2825: Installation, commissioning and Sea-trials Onboard
- SCI bulk carriers
- Furuno Doppler Log: M.V
- Goa and M.V
- Maharashtra, commissioning and sea trails of Speed Logs and Docking systems
- Furuno Nav
- Equipment: Retrofits of CIFNET and FSI trawlers
- OEM trainings:
- Consilium: Technical training on Consilium VDRs and Radars
- Tokyo Keiki: Technical training on Gyros and Autopilots, 2009
- C-Plath: Technical training on digital Gyros and Autopilots, 2002
- Advanced training on digital Gyros and Autopilots, 2003
- L3 Communications: Technical training on Echo sounders Hydrostar 4300/LAZ 5000, 2003
- Nauticast: AIS training in 2003.
Additional Information
- Contact information Personal information
Timeline
HSE & Quality Manager
Consilium Middle East Marine Services
04.2018 - Current
GMDSS-GOC -
AMET University
06.2010 - 07.2010
Proj. Engineer
Consilium Middle East
04.2008 - 03.2018
Sales Executive
International Aeradio-IAL
04.2006 - 03.2008
Branch Head
Marine Electronics and Navigation systems
05.2005 - 03.2006
Coordinator
Marine Electronics and Navigation Systems
04.2003 - 03.2006
Sr. Engineer
01.2000 - 04.2004
Ultra Marine Air Aids (P) Ltd
06.1991 - 12.1999
Bachelor of Science - Mathematic, Physics & Chemistry
A.C College
04.1986 - 01.1989
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