Shady Abdel Rahman
Human Resources Manager
Dubai
Summary
Decisive professional with a proven track record in driving organizational change, improving employee engagement, and providing comprehensive HR support.
Successfully managed and implemented human resources strategies and initiatives, ensuring compliance and positively impacting organizational performance. Committed to continuous learning and professional development, eager to contribute to the success of future organizations in the human resources field.
History of success in developing and implementing HR policies and managing employee relations. Proactive in leveraging analytics to identify improvement opportunities and utilizing digital tools to streamline processes.
Adept at creating organizational structures that support company goals, foster a positive working environment, and maximize employee productivity.
Conscientious and compassionate human resources professional with a drive for helping employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.
Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Human Resources Manager
Mercure Hotel Suites & Apartments
1 2020 - 07.2024
- Led a team of (7) seven professionals Team members for 1015 rooms.
- Responsible for the overall management and implementation of human resources strategies and initiatives
- Developed and implemented a comprehensive onboarding and training program for new hires, resulting in a 20% reduction in turnover rates and increased productivity
- Provided support and training to managers regarding individual employee improvement plans. - Achieving an average of 48 hours of training per employee per year, surpassing the set goal.
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management.
- Implemented processes for performance evaluation reviews utilizing established criteria. - Compiled statistical data from various sources to assist senior management with strategic decision making.
- Established policies and procedures for employee onboarding, training and development, career progression.
- Provided guidance and support on employee relations matters such as performance management, disciplinary actions, grievances.
- Played a pivotal role in improving employee accommodation by restructuring the room allocation and enhancing facilities to boost overall satisfaction and well-being.
- Designed and implemented paperless online workflow process supporting electronic signature system.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Motivated employees through special events, incentive programs, and constructive feedback.
Assistant Human Resources Manager
Mercure Hotel Suites & Apartments
01.2017 - 01.2020
- Analyzed workforce trends to develop strategies for improving organizational efficiency and productivity
- Evaluated current HR systems to determine if improvements could be made or additional tools were needed
- Collaborated with senior management to identify staffing needs and develop comprehensive recruitment plans
- Assisted in the development of compensation packages that include salary ranges, bonuses, stock options and other benefits
- Provided guidance to managers on legal issues related to recruitment, hiring, termination and disciplinary actions
- Advised management on labor law regulations pertaining to wage and hour laws, leaves of absence requests, health and safety regulations.
- Devised hiring and recruitment policies for 400 employees.
Human Resources Officer
Yassat Gloria Hotel
01.2014 - 01.2017
- Manage HR administration such as contracts, letters and personnel files including preparing monthly tracking report
- Process and maintain new hire, termination and benefits enrollment paperwork
- Assisted in recruitment and selection process, including job postings, resume screening, and scheduling interviews
- Managed employee records and data, and ensured compliance with employment laws
- Provided support in onboarding, new hire orientation, and training.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Organized regular team-building events to promote camaraderie among employees and boost morale.
Human Resources Coordinator
Conrad International Hotel
01.2009 - 01.2014
- Provides clerical and office support and assistance to department management
- Collaborated closely with other departments to ensure seamless communication and cooperation
- Created detailed reports on vacation accrual balances for individual employees
- Maintained strict confidentiality regarding personnel files and payroll data
- Analyzed existing policies and procedures related to payroll processing and recommended improvements where necessary.
- Devised hiring and recruitment policies for 1200 employee.
Education
Bachelor's Degree in Hotel Management - Hotel Management
Cairo University
Cairo, Egypt 06.2004 - 06.2008
Skills
Talent management
Performance Management
HR Policies and Procedures
Exit Interviews
Employment Law
Talent Acquisition
Employee Relations
Workforce Planning
Payroll Administration
Employee Engagement
Performance Appraisal
Training and Development
Organizational Development
Career Development
Onboarding and Orientation
Risk Management
Compensation and benefits
Regulatory Compliance
Leadership Development
Human Resources Operations
Employee Onboarding
Benefits Administration
Employee Handbook Development
Accomplishments
- Implemented a comprehensive talent acquisition strategy resulting in a 30% reduction in time-to-fill for critical positions while maintaining a 15% increase in candidate quality, effectively supporting company growth and minimizing recruitment costs.
- Successfully spearheaded the implementation of an enhanced staff satisfaction survey program, which saw a notable increase from 89% to 95% in employee satisfaction scores within the span of one year. Utilizing the insights gathered, tailored initiatives were developed to address key areas of improvement, resulting in a more engaged and motivated workforce.
- Achieved a notable 5% reduction in HR expenses compared to the allocated budget through diligent cost-saving measures and strategic resource allocation.
Personal Information
Date of Birth: 09/27/1984
Languages
Arabic
English
Training
- Accor Behavioral interviewing
- Accor Leadership Skills Training
- Accor Heartiest Journey (Leadership level)
- Security awareness campaign
Timeline
Assistant Human Resources Manager
Mercure Hotel Suites & Apartments
01.2017 - 01.2020
Human Resources Officer
Yassat Gloria Hotel
01.2014 - 01.2017
Human Resources Coordinator
Conrad International Hotel
01.2009 - 01.2014
Bachelor's Degree in Hotel Management - Hotel Management
Cairo University
06.2004 - 06.2008
Human Resources Manager
Mercure Hotel Suites & Apartments
1 2020 - 07.2024
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